Summary
Overview
Work History
Education
Skills
Techical Skills
Accomplishments
Additional Information
Languages
References
Timeline
Generic

Ying Soh

Perth,WA

Summary

  • Recent IT graduate from Murdoch University in Cyber Security and forensics, completed cert 3, 4 and Diploma with TAFE WA in Information Technology (Networking) with a solid foundation in troubleshooting, technical support, and customer service. Seeking an IT Support Specialist position to leverage my problem-solving skills and eagerness to learn in providing effective support and maintaining system functionality.

Overview

1
1
year of professional experience

Work History

Cashier

Kardinya Groceries Shop
03.2020 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Professional Year - IT

National Institute of Technology
Perth
07.2024

Bachelor of Science - Cyber Security And Forensics

Murdoch University
Perth, WA
08.2023

Diploma - Information Technology

South Metropolitan TAFE
Murdoch, WA
12.2019

Certificate IV - Information Technology

South Metropolitan TAFE
Mandurah, WA
07.2019

Certificate III - Information, Digital Media + Technology

South Metropolitan TAFE
Murdoch, WA
12.2018

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Basic Math Competence

Techical Skills

- Python, C language                          - Design Network

- Troubleshooting                                - Active Directory

- Ethical Hacking                                  - Network Security

Accomplishments

    2019 SM TAFE Student Awards Nomination

  • High Performance: Demonstrating outstanding academic achievements in your field of study.
  • Innovative Thinking: Demonstrating creativity in approaching tasks or solving problems.

Additional Information

Prevention of brute force attacks on WordPress websites

Descriptions:

One prevalent threat faced by WordPress sites is brute force attacks. These attacks involve systematically attempting various password combinations to gain unauthorized access to a website, potentially leading to severe security breaches and operational disruptions


Key responsibilities:

  • Design a prevention plan to avoid Brute Force attacks
  • Writing a business report with solutions, financial implication
  • Compared few solutions


Security and incident management

Descriptions:

Approach to incident management lacked consistency in the analysis of logs, as well as lacked of effectiveness that a centralized system offers. The purpose was streamline Murdoch's current incident management system and ensure for efficient analysis and collection of logs across Murdoch's private network.


Key responsibilities:

  • Communication with client to personalised the ideal solution
  • Remote access capabilities to monitor
  • Splunk enterprise was implemented and set up
  • Allow centralization of logs

Languages

Chinese (Mandarin)
Full Professional
Malay
Limited Working
English
Native or Bilingual

References

Based on the request.

Timeline

Cashier

Kardinya Groceries Shop
03.2020 - 08.2021

Professional Year - IT

National Institute of Technology

Bachelor of Science - Cyber Security And Forensics

Murdoch University

Diploma - Information Technology

South Metropolitan TAFE

Certificate IV - Information Technology

South Metropolitan TAFE

Certificate III - Information, Digital Media + Technology

South Metropolitan TAFE
Ying Soh