Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Ying Zhu

Kingsgrove,NSW

Summary

Accomplished Managing Director with a proven track record at Global Quality Technology Group Pty Ltd, excelling in operations management and strategic planning. Enhanced company performance through effective staff management and quality assurance, achieving significant client satisfaction and business growth. Skilled in fostering team collaboration and driving international expansion, demonstrating exceptional leadership and operational efficiency.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Managing Director

Global Quality Technology Group Pty Ltd
01.2018 - Current
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Increased overall company performance by implementing strategic management initiatives and streamlining operations.
  • Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Optimized resource allocation for improved efficiency and profitability across all departments.
  • Enhanced workplace safety protocols proactively addressing potential hazards before they become critical incidents.
  • Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
  • Managed risk effectively by instituting comprehensive mitigation strategies across the organization's operations.

Director

Cheuk Chun Global Pty Ltd
01.2016 - 01.2020
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Interacted well with customers to build connections and nurture relationships.

Skills

  • Operations Management
  • Staff Management
  • Quality Assurance
  • Team Collaboration
  • Strategic Planning
  • Budget Development
  • International Expansion
  • Succession Planning
  • Business Administration
  • Negotiation
  • Organizational Development
  • Decision-Making
  • Customer Service

Languages

Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Professional Working

Timeline

Managing Director

Global Quality Technology Group Pty Ltd
01.2018 - Current

Director

Cheuk Chun Global Pty Ltd
01.2016 - 01.2020
Ying Zhu