Yinghua Guo
Mill Park,VIC
Summary
Sympathetic and compassionate healthcare professional with a solid background in specimen collection and patient care. High-energy, enthusiastic, and flexible, with the ability to work both independently and as a part of a dynamic team. Proven ability to handle specimens, perform accurate puncture procedures, and maintain detailed records-always keeping an eye on the smallest details to ensure quality and safety. Recognized as reliable, organized, and adaptable in fast-paced environments, with strong skills in phlebotomy, patient rapport,and data entry.
Overview
19
19
years of professional experience
Work History
Home-Based Business Support & Caregiver
Self-Employment
06.2016 - 12.2024
- Provided administrative support for the family's small business, including invoicing, tax preparation, and scheduling
- Assisted with customer service and client communication to help maintain strong business relationships
- Managed family responsibilities while gaining practical experience in small business operations
- Completed the Adult Migrant English Program (AMEP) at Melbourne Polytechnic to enhance English proficiency and prepare for workforce re-entry
Kitchen Hand
DHS Supported Care PTY LTD
02.2014 - 05.2016
- Built strong, trusting relationships with residents by providing emotional support and companionship
- Serve meals and beverages to residents in a safe and respectful manner
- Applied food hygiene knowledge to consistently maintain high standards of safety and cleanliness in all preparation areas
- Collaborated effectively with team members to ensure smooth and efficient workflow during peak dining periods
Cashier
BIG 8 ASIAN GROCERY
01.2013 - 02.2014
- Operated the cash register accurately and efficiently, processing customer transactions and handling payments
- Provide friendly and helpful customer service by assisting shoppers with product inquiries and store navigation
- Supported daily store operations and collaborated with team members during trading periods
- Maintained a clean, safe, and organized work environment in line with store policies and health and safety standards
Senior Hospital Pharmacist
Henan Provincial People's Hospital
07.2005 - 01.2012
- Collaborated effectively with doctors, nurses,and allied health staff to support safe and timely patient care.
- Ensure strict compliance with hospital protocols, medication safety standards, and health regulations.
- Gained hands-on experience across multiple pharmacy departments, including the Emergency Department, IV Admixture Centre, Clinical Pharmacy, and Pharmaceutical Preparation Unit.
- Maintained accurate documentation and supported safe preparation, handling, and storage of medication and medical products.
- Mentored pharmacy students and junior staff, supporting their developments in clinic environments and reinforcing safe, patient-focused practices.
Education
CERT III IN PATHOLOGY COLLECTION
Melbourne Polytechnic
07-2025
Bachelor of Science - Pharmacy
Henan University
Henan Province06-2005
Skills
- Skilled in building rapport with patients and providing compassionate, patient-centred care
- Trained in blood collection techniques, including Vacutainer, needle and syringe, and winged infusion set techniques
- Knowledge of specimen collection, labelling, and handling procedures in line with pathology protocols
- Understanding of patient identification, safety checks and infection control procedures in clinic environments
- Familiar with hygiene practices and WHS standards across healthcare environments
- Confident in prioritising tasks and working effectively in team-based setting
- Strong attention to detail and data accuracy in clinical and administrative tasks
- Proficient in Microsoft Office, medical filing systems, and basic clinical documentation
- Skilled in appointment booking, patient data entry, and maintaining accurate records
- Bilingual: English and Mandarin
Timeline
Home-Based Business Support & Caregiver
Self-Employment
06.2016 - 12.2024
Kitchen Hand
DHS Supported Care PTY LTD
02.2014 - 05.2016
Cashier
BIG 8 ASIAN GROCERY
01.2013 - 02.2014
Senior Hospital Pharmacist
Henan Provincial People's Hospital
07.2005 - 01.2012
CERT III IN PATHOLOGY COLLECTION
Melbourne Polytechnic
Bachelor of Science - Pharmacy
Henan University
Licences & Certifications
Similar Profiles
Stacey LeStacey Le
Freelance Designer at Self-employmentFreelance Designer at Self-employment
Andy CobianAndy Cobian
In-home repair service Tech at Self-employmentIn-home repair service Tech at Self-employment
Natsuko MorimotoNatsuko Morimoto
English Teacher at Self-employmentEnglish Teacher at Self-employment
Krishant KarkiKrishant Karki
Volunteer at Estia Health Aged Care, Liscombe House Leith ParkVolunteer at Estia Health Aged Care, Liscombe House Leith Park
Lachlan SawLachlan Saw
Electrician at ACE ElectricsElectrician at ACE Electrics