Yingjie Hou
Hobart,TAS
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
Work History
Data Analyst Intern
Beijing Genius Cyber Tech Co.,Ltd
11.2021 - 01.2022
- Enhanced data visualization capabilities for better decision-making with the use of advanced BI tools.
- Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.
- Optimized SQL queries for faster processing times, increasing overall productivity within the team.
- Streamlined data collection processes by implementing efficient data mining techniques.
- Developed data mining algorithms to identify and classify patterns in data.
IT Support PY Intern
ITechnology Australia
11.2023 - 02.2024
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
Restaurant Front of House
Pot Sticker Dumpling House
12.2022 - 12.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, ensuring a comfortable atmosphere for all patrons.
- Collaborated closely with other team members to provide seamless service during busy shifts.
- Assisted in training new waitstaff, sharing best practices for excellent service and efficiency.
Restaurant Manager
Pot Sticker Dumpling House
01.2024 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Education
Bachelor of Information & Communication Technology - Business Analysis
University of Tasmania
Hobart, TAS11.2022
Skills
- Team Collaboration
- Fast Learner
- Attention to Detail
- Problem-Solving
- Administrative tasks
- Project Support
Timeline
Restaurant Manager
Pot Sticker Dumpling House
01.2024 - Current
IT Support PY Intern
ITechnology Australia
11.2023 - 02.2024
Restaurant Front of House
Pot Sticker Dumpling House
12.2022 - 12.2023
Data Analyst Intern
Beijing Genius Cyber Tech Co.,Ltd
11.2021 - 01.2022
Bachelor of Information & Communication Technology - Business Analysis
University of Tasmania
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