Ying Stella Du
Sydney,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Changsha Hangshun Public Equipment Ltd., Company
01.2022 - 12.2023
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Archives and Qualification management.
- Set up and perfect of company policy.
Assistant General Manager
He Bei Bo Feng Oil And Gas Engineering Co., LT
01.2021 - 01.2022
- Clients Receptionist and accommodating.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Hired trained, and developed high-performing teams that positively impacted company results.
- Qualification Management and Archives Management.
- Maintenance of government relations.
Administrative Director
Textile Kim Loi Thanh Det Soi Company Vietnam
01.2019 - 09.2020
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Led, directed, managed and mentored 20 administrative staff members.
- Implemented data management systems to track key performance metrics and inform strategic decision making.
- Facilitated meetings among various departments to address challenges or issues affecting the organization's goals.
- Prepare for customers receptionist and accommodating.
- Qualification management including BCI / ISO Standards
Education
Master of Teaching - Early Childhood And Primary
Western Sydney University
Sydney, NSW01.2027
Master of Commerce - Big Data Analysis And Supply Chain Management
University of Sydney
Sydney, NSW10.2018
Bachelor of Business - Logistics And Supply Chain Management
Royal Melbourne Institute of Tech
Melbourne, VIC06.2016
Skills
- Microsoft Office
- Employee Relations
- Customer Relationship Management (CRM)
- Budget Control
Languages
Chinese (Mandarin)
Native or Bilingual
Korean
Professional Working
English
Professional Working
Timeline
Assistant General Manager
Changsha Hangshun Public Equipment Ltd., Company
01.2022 - 12.2023
Assistant General Manager
He Bei Bo Feng Oil And Gas Engineering Co., LT
01.2021 - 01.2022
Administrative Director
Textile Kim Loi Thanh Det Soi Company Vietnam
01.2019 - 09.2020
Master of Teaching - Early Childhood And Primary
Western Sydney University
Master of Commerce - Big Data Analysis And Supply Chain Management
University of Sydney
Bachelor of Business - Logistics And Supply Chain Management
Royal Melbourne Institute of Tech
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