Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yingtong Zhong

Melbourne,VIC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.

Work History

Milk Tea Maker& Cashier

Hey Tea
Guangzhou, Guangdong China
06.2023 - 12.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Education

Bachelor of Business - Business Administration And Management

RMIT
Melbourne, VIC

Skills

  • Customer Assistance
  • Cash Register Operation
  • Drawer balancing
  • Returns processing
  • ID Verification
  • Payment Collection
  • Customer Service
  • Order Packaging
  • Staff Training

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Spanish
Limited

Timeline

Milk Tea Maker& Cashier

Hey Tea
06.2023 - 12.2023

Bachelor of Business - Business Administration And Management

RMIT
Yingtong Zhong