YINGYING LI
Sydney,NSW
Summary
Dynamic and results-driven professional with extensive experience in customer service at Ho Sheng Asian Grocery. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash handling and fostering team collaboration, consistently maintaining high accuracy in transactions while demonstrating patience and empathy in all interactions.
Overview
3
3
years of professional experience
Work History
Cashier
Ho Sheng Asian Grocery
Sydney, NSW
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Handled cash, credit, and debit transactions accurately while adhering to company policies.
Cashier
Orange Supermarket
Sydney, NSW
05.2024 - 05.2025
- Resolved customer issues promptly, ensuring satisfaction and loyalty to store services.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Receptionist
Bengong's Tea And Bakery
Sydney, NSW
10.2023 - 03.2024
- Greeted and assisted customers, providing excellent service and fostering a welcoming environment.
- Managed phone inquiries, ensuring clear communication and prompt responses to customer needs.
- Processed orders efficiently, utilizing point-of-sale systems to streamline transactions.
- Maintained cleanliness and organization of front desk area, enhancing overall guest experience.
Education
Master of Science - Information Technology
Australian Institute of Technology & Commerce Pty Ltd
Haymarket, NSW03.2026
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Team collaboration
AVAILABILITY
- Full-time or part-time
- Available on weekdays and weekends
- Can start immediately
Timeline
Cashier
Ho Sheng Asian Grocery
08.2025 - Current
Cashier
Orange Supermarket
05.2024 - 05.2025
Receptionist
Bengong's Tea And Bakery
10.2023 - 03.2024
Master of Science - Information Technology
Australian Institute of Technology & Commerce Pty Ltd