Cecilia DENG
Chatswood,New South Wales
Summary
Creative Florist offering 10 years of experience creating customized designs for special events and individual customer needs. Adept at instructing proper care and handling techniques to preserve and extend visual appeal of arrangements. Trusted and ethical professional consistently fosters loyal clientele by providing outstanding service and high-quality products.
Overview
11
11
years of professional experience
Work History
Senior Consultant
Olive Consulting Co., Ltd
Beijing, Beijing
03.2021 - 03.2023
- Provided consultation and training support to clients regarding marketing strategies operation.
- Established strong working relationships with both internal teams as well as external vendors and clients.
- Supported the sales team by providing technical expertise in pre-sales activities such as product demonstrations or proposal writing.
- Conducted in-depth research into industry trends and competitor activities.
- Worked closely with stakeholders to identify business issues.
- Directed and coordinated work completed by junior consultants and other consultants.
- Analyzed key performance indicators to identify effective strategies.
- Established quality standards and performed work according to project schedules.
Senior Florist
The Camellia Studio
Beijing, Beijing
03.2012 - 03.2021
- Pruned flora and fauna to fit perfectly into bouquets and arrangements.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Developed and implemented creative floral designs for weddings, funerals, corporate events, and special occasions.
- Provided excellent customer service by responding promptly to inquiries from customers regarding floral design options.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
Education
Bachelor of Arts -
Sichuan University
ChinaSkills
- Artistic Floral Design
- Customer Service-Oriented
- Consultative Sales Techniques
- Order Management
Languages
English
Limited
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Professional
Timeline
Senior Consultant
Olive Consulting Co., Ltd
03.2021 - 03.2023
Senior Florist
The Camellia Studio
03.2012 - 03.2021
Bachelor of Arts -
Sichuan University
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