Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yin Hei Clifford Lee

Banjup,WA

Summary

  • As a Food delivery driver, I am an organized Food Delivery Driver with a consistent track record of fast deliveries and friendly service. I prioritize customer satisfaction by working efficiently, promptly addressing questions, and accurately handling payments. I am well-versed in different restaurants' procedures and promotions, which allows me to provide the best service possible. Navigating busy city streets safely is second nature to me, and I am adept at following route and delivery instructions. My commitment to excellent customer service is unwavering, as evidenced by my proven track record in the field.
  • As a Kitchen Assistant, I am a hardworking Kitchen Assistant with a strong foundation in food preparation techniques and inventory management. I excel at ensuring a consistent stock of necessary supplies to support cooks and servers in a fast-paced kitchen environment. My ability to multitask is one of my strengths, and I thrive when the pressure is on.
  • As a skilled Food Processor, I am adept at operating and maintaining equipment, as well as efficiently labelling and packaging products. I have a history of working diligently with minimal oversight, consistently meeting tight schedules. I am known for my organization and reliability, and I am highly knowledgeable about food manufacturing processes and standards. I am a strong communicator and a team player who places a high emphasis on productivity and safety in the workplace.

Overview

3
3
years of professional experience

Work History

Food Delivery Driver

DoorDash
05.2022 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Operated delivery vehicles safely and efficiently.
  • Delivered orders to customers to drive full satisfaction.

Food Delivery Driver

Menulog
04.2022 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Kitchen Helper

Kyoboku
02.2021 - 06.2021
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Followed supervisor instructions to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Transported food items from storage areas to kitchen for prepping.
  • Learned other teammates' work tasks to train as backup.
  • Plated and presented food following chef requirements.

Food Process Worker

Victory Food Limited
08.2020 - 11.2020
  • Removed products from line that did not meet quality standards.
  • Built and packed boxes for shipment.
  • Kept work areas neat, clean and properly sanitized.
  • Kept machines clean, organized and tidy at all times.
  • Checked products for grade, color and size.
  • Maintained clean work areas for optimal food quality.

Education

High School Diploma -

Chase Grammar School
England
07.2020

Skills

  • Promotional Materials
  • Customer Experience
  • Accurate Recordkeeping
  • Loading and Unloading
  • Late Shift Availability
  • Analytical Approach
  • Customer Loyalty
  • Manage Orders
  • Driver Scheduling
  • Reliable Vehicle
  • Safe Driving
  • Inspection Checklists
  • Company Guidelines
  • Special Assignments
  • Special Needs Instruction
  • Time Management
  • Routing Software
  • GPS and Route Planning
  • Maintain Food Safety
  • Sauce and Soup Cooking
  • Guest Inquiries
  • Operational Standards
  • Food Safety and Quality
  • Assembly Procedures
  • Providing Feedback
  • Illness Prevention
  • Box Strapping
  • Line Shut Down Procedures
  • Special Requests
  • Kitchen Preparation
  • Cleaning
  • High-Volume Dining
  • Plates Presentation
  • Safe Food Handling
  • Workstation Sanitation
  • Trash Waste and Removal
  • Food Plating and Assembly
  • Quality Control
  • Food Tray Delivery
  • Plating and Presentation
  • Feedback Acceptance
  • Sauce and Dressing Creation
  • Food Assembly

Languages

Chinese (Cantonese)
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Limited Working

Timeline

Food Delivery Driver

DoorDash
05.2022 - Current

Food Delivery Driver

Menulog
04.2022 - Current

Kitchen Helper

Kyoboku
02.2021 - 06.2021

Food Process Worker

Victory Food Limited
08.2020 - 11.2020

High School Diploma -

Chase Grammar School

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Yin Hei Clifford Lee