Yin Hei Clifford Lee
Banjup,WA
Summary
- As a Food delivery driver, I am an organized Food Delivery Driver with a consistent track record of fast deliveries and friendly service. I prioritize customer satisfaction by working efficiently, promptly addressing questions, and accurately handling payments. I am well-versed in different restaurants' procedures and promotions, which allows me to provide the best service possible. Navigating busy city streets safely is second nature to me, and I am adept at following route and delivery instructions. My commitment to excellent customer service is unwavering, as evidenced by my proven track record in the field.
- As a Kitchen Assistant, I am a hardworking Kitchen Assistant with a strong foundation in food preparation techniques and inventory management. I excel at ensuring a consistent stock of necessary supplies to support cooks and servers in a fast-paced kitchen environment. My ability to multitask is one of my strengths, and I thrive when the pressure is on.
- As a skilled Food Processor, I am adept at operating and maintaining equipment, as well as efficiently labelling and packaging products. I have a history of working diligently with minimal oversight, consistently meeting tight schedules. I am known for my organization and reliability, and I am highly knowledgeable about food manufacturing processes and standards. I am a strong communicator and a team player who places a high emphasis on productivity and safety in the workplace.
Overview
3
3
years of professional experience
Work History
Food Delivery Driver
DoorDash
05.2022 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Operated delivery vehicles safely and efficiently.
- Delivered orders to customers to drive full satisfaction.
Food Delivery Driver
Menulog
04.2022 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Kitchen Helper
Kyoboku
02.2021 - 06.2021
- Cleaned and organized kitchen stations to promote team efficiency.
- Followed supervisor instructions to complete tasks on time.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Transported food items from storage areas to kitchen for prepping.
- Learned other teammates' work tasks to train as backup.
- Plated and presented food following chef requirements.
Food Process Worker
Victory Food Limited
08.2020 - 11.2020
- Removed products from line that did not meet quality standards.
- Built and packed boxes for shipment.
- Kept work areas neat, clean and properly sanitized.
- Kept machines clean, organized and tidy at all times.
- Checked products for grade, color and size.
- Maintained clean work areas for optimal food quality.
Education
High School Diploma -
Chase Grammar School
England07.2020
Skills
- Promotional Materials
- Customer Experience
- Accurate Recordkeeping
- Loading and Unloading
- Late Shift Availability
- Analytical Approach
- Customer Loyalty
- Manage Orders
- Driver Scheduling
- Reliable Vehicle
- Safe Driving
- Inspection Checklists
- Company Guidelines
- Special Assignments
- Special Needs Instruction
- Time Management
- Routing Software
- GPS and Route Planning
- Maintain Food Safety
- Sauce and Soup Cooking
- Guest Inquiries
- Operational Standards
- Food Safety and Quality
- Assembly Procedures
- Providing Feedback
- Illness Prevention
- Box Strapping
- Line Shut Down Procedures
- Special Requests
- Kitchen Preparation
- Cleaning
- High-Volume Dining
- Plates Presentation
- Safe Food Handling
- Workstation Sanitation
- Trash Waste and Removal
- Food Plating and Assembly
- Quality Control
- Food Tray Delivery
- Plating and Presentation
- Feedback Acceptance
- Sauce and Dressing Creation
- Food Assembly
Languages
Chinese (Cantonese)
Native or Bilingual
English
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Food Delivery Driver
DoorDash
05.2022 - Current
Food Delivery Driver
Menulog
04.2022 - Current
Kitchen Helper
Kyoboku
02.2021 - 06.2021
Food Process Worker
Victory Food Limited
08.2020 - 11.2020
High School Diploma -
Chase Grammar School
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