Yin Kwan Li
Melbourne,VIC
Summary
Passionate job seeker takes pride in providing excellent customer service and creating enjoyable experiences for customers. Interested in cafe culture and willing to continually learn and expand knowledge and skills. Comfortable with high-volume and busy environments.
Overview
3
3
years of professional experience
Work History
Waitress
Minh Xuong Chinese Cuisine
01.2020 - 06.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Multi-tasking
- Answered customers' questions, recommended items, and recorded order information.
- Provided high quality customer service.
- Used cash registers and credit card machines
- Processed orders and sent to kitchen employees for preparation.
Education
Certificate IV - Mental Health Services
RMIT University
Melbourne, VIC07.2024
Bachelor of Arts - Psychology
Monash University
Melbourne, VIC12.2020
Skills
- Warm and Friendly
- Interested in coffee culture
- Conflict and Complaint Resolution
- High-Volume Environments
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Waitress
Minh Xuong Chinese Cuisine
01.2020 - 06.2023
Certificate IV - Mental Health Services
RMIT University
Bachelor of Arts - Psychology
Monash University
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