Hi, I’m
Yinyin Lin
Brisbane,Queensland
Summary
Adept at enhancing customer experiences, I leveraged dining customer service and stress management skills at LANDMARK RESTAURANT SUNNYBANK, fostering warm relationships and efficiently managing high-pressure situations. My proactive approach and attention to detail significantly improved guest flow and satisfaction, demonstrating my commitment to excellence and teamwork in dynamic environments.
Overview
8
years of professional experience
Work History
LANDMARK RESTAURANT SUNNYBANKBrisbane, Queensland
Waitress
04.2024 - 11.2024
Job overview
- Maintained clean and organized dining areas for an optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable a speedy turnaround and guest flow.
- I answered customers' questions, recommended items, and recorded order information.
- Took orders for food and drinks and delivered them to guests.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained a professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Slot Fitness Club Guangzhou, GuangDong, China
Yoga Instructor
03.2022 - 11.2023
Job overview
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet the abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation, and other elements of yoga practice.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
HONGYANG MOTELGuangzhou, GuangDong, China
Front Desk Receptionist
03.2017 - 06.2019
Job overview
- Managed the front desk schedule to ensure proper coverage at all times, preventing gaps in service availability for guests.
- Provided support for other departments within the motel as needed, including laundry services and maintenance duties when necessary.
- Promoted a positive atmosphere by engaging in friendly interactions with guests upon arrival and throughout their stay.
- Assisted guests in finding local attractions and services, providing personalized recommendations based on individual preferences.
Education
University of CanberraSouthbank, QLD
Bachelor of Creative Industry from Comtemporary Music Practice
12-2026
TAFE QueenslandQLD
Diploma from Music Performance
12-2024
Yogi Yoga College 28, Xingang East Road, Guangzhou, China
Some College (No Degree) from Yoga Teaching
07-2019
Guangdong University of Foreign Studies 2nd, Huangshi Road, Guangzhou, China
Diploma from English
12-2018
Skills
- Dining area maintenance
- Team collaboration
- Dining customer service
- Customer service
- Attention to detail
- Active listening
- Stress management
- Service prioritization
- Decision-making
- Greeting guests
- Table setting
- Order taking
Timeline
Waitress
LANDMARK RESTAURANT SUNNYBANK
04.2024 - 11.2024
Yoga Instructor
Slot Fitness Club
03.2022 - 11.2023
Front Desk Receptionist
HONGYANG MOTEL
03.2017 - 06.2019
University of Canberra
Bachelor of Creative Industry from Comtemporary Music Practice
TAFE Queensland
Diploma from Music Performance
Yogi Yoga College
Some College (No Degree) from Yoga Teaching
Guangdong University of Foreign Studies
Diploma from English
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Chinese (Mandarin)
Native language
Cantonese
Advanced (C1)
C1
English
Intermediate (B1)
B1
References
References available upon request.
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