Yixiao (David) Li
Carlton,VIC
Summary
Outgoing and friendly person that delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Systematic Receptionist successful in leading front desk public relations. Skilled at collecting and processing payments, setting appointments, and organizing and maintaining filing systems. Available for flexible hours weekly, including weekends and evenings.
Overview
2
2
years of professional experience
Work History
Chef
Akaiito Restaurant
Melbourne, VIC
12.2021 - 06.2022
- Maintained well-organized mise en place to keep work consistent.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Oversaw grill, stove and oven and cleaned equipment after every shift.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Collaborated with staff members to create meals for large banquets.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
Receptionist
MIAOMIAO ARTS CENTER
Nanjing, CHINA
11.2018 - 02.2020
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Scheduled and confirmed appointments and meetings for senior management team.
- Received and routed business correspondence to correct departments and staff members.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Maintained customer satisfaction with quick and professional handling of product returns
Education
Bachelor of Design - Industrial Design
RMIT
Melbourne, VIC11.2024
Northcote High School
Northcote, VIC11.2020
Skills
- Positive Attitude
- Catering Coordination
- Bookkeeping Support
- Personal Initiative
- Office Supply Management
- Relationship Building
- Word Processing
- Visitor and Customer Relations
- Attention to Detail
- Prioritization and Time Management
- Customer Complaint Resolution
- Payment Processing
- English and Chinese skills
- Shipment processing
- Social perceptiveness
- familiar with software such as PS and AI
- capable of editing videos
- ability of making poster
- Guest Satisfaction
- Cleaning and Sanitation
- Ingredient Preparation
- Special Requests
Timeline
Chef
Akaiito Restaurant
12.2021 - 06.2022
Receptionist
MIAOMIAO ARTS CENTER
11.2018 - 02.2020
Bachelor of Design - Industrial Design
RMIT
Northcote High School
Similar Profiles
Justin KwanJustin Kwan
Sous Chef at AkaiitoSous Chef at Akaiito
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Christopher Lill-WashingtonChristopher Lill-Washington
Social Media Coordinator at Wild Olive Restaurant & Lupara RestaurantSocial Media Coordinator at Wild Olive Restaurant & Lupara Restaurant