Summary
Overview
Work History
Education
Skills
References
Availability
Timeline
Generic

Yixin Ethan Cai

Melbourne,Australia

Summary

Dynamic Public Education and Communications Officer at Zigong Dinosaur Museum, skilled in crafting engaging educational programs and effective communication. Proven ability to enhance visitor experiences through innovative content creation and outreach initiatives. Fluent in English and proficient in POS systems, I thrive in fast-paced environments while delivering exceptional service.

Overview

6
6
years of professional experience

Work History

Front of House Assistant

Grand Taste Restaurant
Melbourne
03.2024 - Current
  • - Welcomed and seated customers, provided menus and explained daily specials
  • - Handled order taking, billing, and payments using POS systems
  • - Ensured dining area cleanliness and restocked service stations
  • - Worked closely with kitchen and waitstaff to ensure smooth service flow

Public Education and Communications Officer

Zigong Dinosaur Museum
Zigong, Sichuan Province
02.2022 - 12.2023
  • - Developed and delivered educational programs and guided tours for schools and public visitors
  • - Created educational content, exhibition signage, and museum social media posts
  • - Organised public lectures, outreach events, and seasonal exhibitions
  • - Liaised with media outlets and local schools to promote museum activities

Milk Tea Shop Assistant

University Campus Store
Sichuan
09.2019 - 07.2020
  • - Took orders and prepared drinks during high-volume periods
  • - Processed payments and managed the cash register
  • - Maintained cleanliness of equipment and front-of-house area
  • - Delivered fast, polite service to students and staff

Education

Master of Media Studies and Communication -

Monash University
Melbourne, Australia
06.2025

Bachelor of Arts - Media and Communication

Sichuan University of Media and Communications
Sichuan, China
01.2022

Skills

  • - Excellent interpersonal and verbal communication skills
  • - Experience in both customer service and educational environments
  • - Fluent in Mandarin; proficient in English
  • - POS system and cash handling proficiency
  • - Organised, reliable, and able to work under pressure
  • - Basic knowledge of pharmacy retail environments and wellness products

References

Available upon request

Availability

Weekdays after 3:00 PM; Full availability on weekends

Timeline

Front of House Assistant

Grand Taste Restaurant
03.2024 - Current

Public Education and Communications Officer

Zigong Dinosaur Museum
02.2022 - 12.2023

Milk Tea Shop Assistant

University Campus Store
09.2019 - 07.2020

Master of Media Studies and Communication -

Monash University

Bachelor of Arts - Media and Communication

Sichuan University of Media and Communications

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Yixin Ethan Cai