Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Yixuan Ding

Yixuan Ding

Kogarah Sydney,NSW

Summary

Result-driven professional with extensive customer service experience, customer-centric mindset and fantastic interpersonal skills, love connecting with people from all walks of life, together with great understanding of fashion and trends. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Sales Associate

Duty Free Shoppers
10.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Fashion Designer

Chengdu Chirs.en Clothing Co. Ltd
03.2022 - 06.2022
  • Continuously learning from the performance of launched designs to improve upcoming collections.
  • Trend forecasting and manage critical path of product, samples and associated projects with design lead.
  • Develop relationships with our international sourcing and supply partners.
  • Developed seasonal and brand style guides to promote Chris.en Clothing sales.

Education

Graduated Diploma - Portfolio Management

International House
11.2023

Bachelor of Fashion Design And Textile - Clothing Making

The University of Technology, Sydney
12.2022

Skills

  • Active Listening
  • Team work player
  • Client service
  • Sales strategies
  • Stocking and replenishing
  • Cash register operation
  • CALD background
  • Excellent customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Group and Individual Instruction
  • Customer service

Accomplishments

  • Increased overall company sales revenue by driving new client acquisition and strengthening customer relationships.
  • assisted the manager in successfully introducing and launching new brand- Autore pearl- lines into the market,
  • Generated AUD 500,000 in sales within a short timeframe, exceeding initial performance expectations.
  • Boosted departmental sales performance from approximately AUD10,000 per month to an average of over AUD 100,000 per month, demonstrating strong revenue growth.
  • Top Average Monthly Sales SWFG, 2024, DFS.
  • Retail Challenge, 2023, Winners of the Year for consistently promoting retail excellence and unforgettable service.

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Limited

Timeline

Sales Associate

Duty Free Shoppers
10.2023 - Current

Fashion Designer

Chengdu Chirs.en Clothing Co. Ltd
03.2022 - 06.2022

Bachelor of Fashion Design And Textile - Clothing Making

The University of Technology, Sydney

Graduated Diploma - Portfolio Management

International House
Yixuan Ding