Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yixuan Zheng

Hawthorn

Overview

2
2
years of professional experience
1
1
Certification

Work History

Program Management Internship

IHealth Fitness
03.2023 - 11.2023
  • Assistance with team to organise the session
  • Assistance with team to ensure the member details are secure and up to date
  • Set up the place before every session starts
  • Maintenance equipmen
  • Assist with promotion
  • Introducing and assisting members with the use of equipment

Customer Service Representative

Genki Tea
06.2021 - 10.2022
  • Resolve client issues and maintain a clean checkout area.
  • Enter orders, handle payments, and print receipts using the POS system.
  • By responding to inquiries regarding the goods marketed throughout the store, you can make clients feel welcome, significant, and appreciated.
  • Processing of customers' daily of cash and credit transactions promptly and accurately.
  • Gather and summarise daily business information.

Education

Bachelor of Business - Sports Management

La Trobe University
Melbourne, VIC

M.D. - Sports Management

Deakin University
Melbourne, VIC
12-2026

Skills

    Large-Scale Event Management: Served 500,000 attendees, skilled in global event execution

    Leadership: Supervised teams of 10-30 members, coordinated cross-functional collaboration

    Problem-Solving: Resolved conflicts, language barriers, and emergency scenarios

    Bilingual Proficiency: Provided services in Chinese & English for international events

Certification

Working with Children Check

Timeline

Program Management Internship

IHealth Fitness
03.2023 - 11.2023

Customer Service Representative

Genki Tea
06.2021 - 10.2022

Bachelor of Business - Sports Management

La Trobe University

M.D. - Sports Management

Deakin University
Yixuan Zheng