Yixun Chen
Summary
Reliable Housekeeping dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
8
8
years of professional experience
Work History
Front Counter Staff Member
Shangbin Zibo BBQ Shop
08.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Consuling Teacher
Meilun Junior High School
09.2022 - 07.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Research Assistant
Yuli Hospital
03.2021 - 07.2022
- Performed statistical, qualitative, and quantitative analysis.
- Reviewed documents and data to identify trends and patterns.
- Maintained up-to-date records of research activities and results for future reference.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
Housekeeping,cooker,waiter
Jing Shuhu B&B
11.2020 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Clinical Psychology Intern
Taipei City Hospital,Cathy General Hospital
07.2019 - 06.2020
- Counseled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.
- Identified psychological, emotional or behavioral issues and diagnosed disorders using information obtained from evaluation techniques.
- Evaluated dynamics of different personnel groups through range of planned activities and programs.
- Facilitated group therapy sessions to provide interactive and supportive environment for clients to process experiences and learn new coping skills.
Front Counter Staff Member
Ohani Restaurant
02.2017 - 06.2019
- Managed multiple tasks in high-volume environment.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
- Processed both cash and card purchases and returns.
Operations Services Specialist
Carrefour
05.2016 - 02.2017
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Followed up with customers to offer additional support and check resolution satisfaction.
Produce Acceptance Specialist
Carrefour
03.2016 - 05.2016
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Sampled products to verify compliance with standards
Education
Master of Science - Clinical Psychology
National Dong Hwa University
Hualien, TW07.2022
Bachelor of Science - Counseling And Clinical Psychology
National Dong Hwa University
Hualien, TW06.2014
Skills
- Product Knowledge
- Food Preparation
- Sanitization Protocols
- Service Quality
- Closet Detailing
- Dusting Furniture
- Cleaning Bathrooms
- Table Setting Arrangements
Hobbies
- Work out
- Outdoor activity
- Cook
- Pop music
Languages
English
Limited Working
Mandrain
Native or Bilingual
Taiwanese
Native or Bilingual
Timeline
Front Counter Staff Member
Shangbin Zibo BBQ Shop
08.2023 - 09.2023
Consuling Teacher
Meilun Junior High School
09.2022 - 07.2023
Research Assistant
Yuli Hospital
03.2021 - 07.2022
Housekeeping,cooker,waiter
Jing Shuhu B&B
11.2020 - 03.2021
Clinical Psychology Intern
Taipei City Hospital,Cathy General Hospital
07.2019 - 06.2020
Front Counter Staff Member
Ohani Restaurant
02.2017 - 06.2019
Operations Services Specialist
Carrefour
05.2016 - 02.2017
Produce Acceptance Specialist
Carrefour
03.2016 - 05.2016
Master of Science - Clinical Psychology
National Dong Hwa University
Bachelor of Science - Counseling And Clinical Psychology
National Dong Hwa University
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