Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yi Xun(Brian) Liao

Melbourne,VIC

Summary

Have high efficiency and learning ability, be good at handling interpersonal relationships, provide satisfactory services while maintaining the store's image and employees' rights. Manage purchasing and labor expenditure, be responsible for shift scheduling and customer reservation management.

Overview

Work History

Karaoke Manger

FireFlies Deluxe
Melbourne , Vic
  • Recruited and trained new employees to meet job requirements.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Delegated work to staff, setting priorities and goals.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Promote the venue and maintain relationships with customers
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Rmit
Melbourne

Skills

  • Financial Management
  • Operations Management
  • Expense Tracking
  • Staff Development
  • Customer Relationship Management (CRM)
  • Negotiation
  • Time Management
  • Team Leadership

Languages

Chinese (Mandarin)
Native/ Bilingual
English
Full Professional

Timeline

Karaoke Manger

FireFlies Deluxe

High School Diploma -

Rmit
Yi Xun(Brian) Liao