Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Yiyang (Mandy) Wang

Adelaide,SA

Summary

Dedicated and results-driven professional with experience in project management, customer service, and data management. Strong communication skills and a track record of successfully leading teams and delivering projects.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

H&M Hennes & Mauritz
10.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Provided exceptional customer services, address inquiries, and handle customer complaints.

Project Manager

Suzhou JQS Info.Tech Co., Ltd
03.2021 - 07.2022
  • Managed client communication with companies like Apple and Google, ensuring alignment with customer requirements.
  • Developed project plans, monitored progress, managed scope, and facilitated successful project delivery.
  • Led a global team of 50+ engineers, resolving project issues and proposing solutions.
  • Coordinated internal and client meetings, prepared reports, and facilitated communication with the US headquarters.

Data Manager

University Of Pennsylvania
05.2018 - 12.2019
  • Managed Penn’s 120 Coursera and edX courses with student enrollments totaling the 7.54M number of entries as of January 2019 using V-Lookup and Pivot Tables in Excel
  • Analyzed trends of the conversion rate and completion rate in sales funnel of online courses and presented findings and recommendations to the Provost Office to increase the output of student enrollment using SQL
  • Developed an interactive course for data analysis skills training, and cross-trained 3 teams on the course
  • Migrated data from CSV files to course attributes and dynamic course statistics utilized QuickBase Application

Data Analyst

University Of Pennsylvania, School Of Nursing
08.2018 - 03.2019
  • Reported descriptive statistics in SAS on data of 3819 students in China in three years from a longitudinal study that aims to understand the impact of nap frequency and duration on children’s long-term physical and mental health outcomes
  • Created multivariate linear, sensitivity and logistic model in SAS to assess the napping effect on outcomes such as internalizing and externalizing behavior and academic performance
  • Prepared the documentation of the data analysis for the academic published paper

Education

Master of Science - System Engineering

University of Pennsylvania
USA
05.2019

Bachelor of Science - Industrial Engineering

Purdue University
USA
08.2017

Skills

  • Advanced Microsoft Office Skills (Excel, Word, PowerPoint)
  • Excellent interpersonal and communication skills
  • Self-motivated and highly organized
  • Ability to multitask
  • Detail-oriented with strong time management
  • Analytics: SQL, SAS, Python

Certification

Data Foundations for Enterprise Nanodegree (Udacity)

SAS Certified Base Programmer for SAS 9

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

H&M Hennes & Mauritz
10.2022 - Current

Project Manager

Suzhou JQS Info.Tech Co., Ltd
03.2021 - 07.2022

Data Analyst

University Of Pennsylvania, School Of Nursing
08.2018 - 03.2019

Data Manager

University Of Pennsylvania
05.2018 - 12.2019

Master of Science - System Engineering

University of Pennsylvania

Bachelor of Science - Industrial Engineering

Purdue University

Similar Profiles

CREATE PROFILE
Yiyang (Mandy) Wang