YIYAO JIANG
Chippendale,NSW
Overview
13
13
years of professional experience
Work History
Manager
Concrete Jungle Cafe
06.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
Accounting Intern
China Unicom (Australia) Operations Pty Ltd
03.2019 - 06.2019
- Collaborated with audit teams to ensure compliance with applicable accounting standards and regulations.
- Increased efficiency within the accounts payable department by implementing a new invoice tracking system.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Executive Receptionist
Sofitel Hotel, Nanjing, China
06.2011 - 03.2012
- Developed and maintained positive relationships with guests for satisfaction.
- Developed strong rapport with guests through active listening, empathetic responses, and consistent follow-up on requests or concerns.
- Enforced policies and procedures to increase efficiency.
- Contributed to a positive work environment by maintaining a professional demeanor and collaborating effectively with team members across departments.
Education
Master of Business Information System
Torrens University Australia
Sydney, NSW2022
Master of Business Administration
Wentworth Institute
Sydney, NSW2020
Master of Accounting And Finance
University of Technology, Sydney
Sydney, NSW2015
Bachelor of Business Management (Hospitality)
International College of Management
Manly, NSW2013
Skills
- Complex Problem-Solving
- Work Planning and Prioritization
- Teamwork and Collaboration
- Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Chinese (Cantonese)
Professional Working
Timeline
Manager
Concrete Jungle Cafe
06.2019 - Current
Accounting Intern
China Unicom (Australia) Operations Pty Ltd
03.2019 - 06.2019
Executive Receptionist
Sofitel Hotel, Nanjing, China
06.2011 - 03.2012
Master of Business Information System
Torrens University Australia
Master of Business Administration
Wentworth Institute
Master of Accounting And Finance
University of Technology, Sydney
Bachelor of Business Management (Hospitality)
International College of Management