YiYuan Zhang
Woolloongabba,Australia
Summary
- Offering excellent interpersonal skills and genuine interest in coffee industry, eager to learn and develop in fast-paced environment. Contributes to team-oriented setting and maintains high standard of cleanliness and organization.
- Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Cashier
Luxiangshifang
11.2024 - 02.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Barista
Luckin Coffee
05.2023 - 09.2023
- Delivered high-quality customer service and prepared beverages.
- Managed inventory and maintained cleanliness standards.
- Worked efficiently in a fast-paced environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Education
Master of Human Resource Management -
The University of Queensland
07-2025
Bachelor of Human Resources -
Sultan Idris Education University
02.2023
Skills
- Customer assistance
- Patience and empathy
- Regulatory compliance
- Customer service
- Cleaning and sanitizing
- Order taking
AVAILABILITY & WORKING RIGHTS
- Working part-time use student visa until August 2025.
Timeline
Cashier
Luxiangshifang
11.2024 - 02.2025
Barista
Luckin Coffee
05.2023 - 09.2023
Master of Human Resource Management -
The University of Queensland
Bachelor of Human Resources -
Sultan Idris Education University
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