Yizhi (Liz) Cheng
Rosebery,NSW
Summary
Skillful in providing support to solicitors. Analytical and bilingual professional polished in translating documents between English and Chinese. Proficient in client management software such as Smokeball. Commended for superb office management abilities, including scheduling, billing and correspondence and customer communication skills. A true team player.
Overview
4
4
years of professional experience
Work History
Paralegal Intern
Novolaw
Sydney, Nsw
06.2020 - 01.2021
- Conferred with clients and other involved parties to gather and track case information.
- Assisted lawyers with materials preparation for customer meetings.
- Researched applicable laws and legislation to analyze factual information and prepare summary reports.
- Assigned file numbers and recorded case numbers to prepare master client list using Smokeball.
- Amended and drafted lease contract.
- Prepared property contract including PEXA and FBIR form.
- Translate wills.
Tutor
EY Education
Sydney , Sydney
02.2020 - 01.2021
- Met with students and discussed educational goals and expectations.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Student achieved ATAR 95+ at the end of the tutoring period
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
Customer Service Representative
EY Education
Sydney , Nsw
02.2020 - 01.2021
- Offered advice and assistance to students, paying attention to special needs or wants.
- Recommended customized study programs to students, thoroughly explaining details.
- Investigated and resolved complicated student inquiries and complaints quickly.
Legal Volunteer
ICLC
sydney , NSW
07.2023 - Current
- Created intake sheets for clients and conducted interviews to help solicitors better understand client's situation.
- Worked with community to help clients in vulnerable situation to get legal service.
- Handled complex scheduling for appointments.
Legal Volunteer
RACS
Sydney , NSW
12.2022 - 06.2023
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Cultivated interpersonal skills by building positive relationships with others.
Market Research Intern
ASF group
sydney , NSW
12.2022 - 02.2023
- Attended meetings and presentations to learn project details.
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
- Visualised research findings through data tables, graphs and presentations.
Education
Bachelor of Commerce And Law - Major in Business Information System
University of Sydney
Sydney, NSW12.2024
Skills
- Database Searching
- Team Collaboration
- Client Intakes
- Customer Relationship Management
- Legal Research
- Real Estate Closing Assistance
Accomplishments
- Achieved ATAR 99.35
- Achieved Distinction in Criminal Law and Administration Law subject
Timeline
Legal Volunteer
ICLC
07.2023 - Current
Legal Volunteer
RACS
12.2022 - 06.2023
Market Research Intern
ASF group
12.2022 - 02.2023
Paralegal Intern
Novolaw
06.2020 - 01.2021
Tutor
EY Education
02.2020 - 01.2021
Customer Service Representative
EY Education
02.2020 - 01.2021
Bachelor of Commerce And Law - Major in Business Information System
University of Sydney
Referees
- Rebecca Li, Vice president of ASF group (Available on request)
- Mel Marshan, Operations Manager of ICLC (Available on request)
Similar Profiles
Shan HeShan He
Streamer-Part Time at TiktokStreamer-Part Time at Tiktok
Debra WelchDebra Welch
Customer Service Officer at Services AustraliaCustomer Service Officer at Services Australia
Tianqi ShiTianqi Shi
Intern at Taikang Asset ManagementIntern at Taikang Asset Management