Ylena Gonzalez
341 Lake Street, Cairns North ,QLD
Summary
Enthusiastic and dedicated job seeker excited about the opportunity to embark on a fulfilling 88-day work experience with your esteemed organization and able to stay longer. Strong work ethic and unwavering reliability developed through teaching and customer service roles in Brisbane. Keen to work in different roles and ready to relocate in QLD. Fully committed to a full-time position, available for early morning or late-night shifts, to contribute expertise and deliver exceptional service.
Overview
1
1
year of professional experience
Work History
Entry Seller/Customer Service
Royal George Hotel
Brisbane, QLD
12.2022 - 12.2023
- Facilitated efficient workflow through structured task organization.
- Handled ticket sales expertly.
- Experience using payment terminals
- Ensured high-quality customer experience.
- Facilitated tourist interactions through multilingual communication.
- Delivered exceptional results surpassing set goals promptly.
Waitress/Kitchen Hand
Pure Catering
Brisbane, QLD
10.2022 - 12.2022
- Facilitated efficient task management with clearly outlined duties.
- Ensured efficient delivery of lunch, dinner, and canapés to guests.
- Raised visual standards through strategic decor placement.
- Developed knowledge in identifying food allergies and intolerances.
- Addressed and resolved client inquiries efficiently.
- Accomplished important milestones.
- Casual staff covering important events like Christmas parties, weddings, football players' dinners, etc
- Executed various kitchen duties under the direction of lead chefs.
Education
RSA certificate - undefined
First aid course - undefined
Skills
- Hard-working
- Fluent in English
- Open to early/night shifts
- Punctual
- Reliable
- Fast learner
- Organised
- Sociable
Languages
Spanish
Native or Bilingual
Basque
Native or Bilingual
English
Full Professional
Timeline
Entry Seller/Customer Service
Royal George Hotel
12.2022 - 12.2023
Waitress/Kitchen Hand
Pure Catering
10.2022 - 12.2022