Adhered to all company policies and procedures related to safety, security, and compliance while performing deliveries.
Managed cash transactions for COD orders, ensuring accuracy and security during payment processing.
Packaged food and other products to be delivered to customer premises.
Reduced fuel costs by implementing eco-friendly driving techniques and monitoring vehicle performance.
Concierge Team Member
Baron Nettoyage
11.2023 - 08.2024
Provided exceptional customer service to all guests, earning recognition as a top-performing team member.
complete cleaning of apartments, bed, linen, floor, dust, bathroom, toilet... etc.
preparation of breakfast, and sometimes meals
I know how to use all household products
I know how to use all cleaning objects and tools
Night Receptionist
Hotel Ibis
09.2021 - 06.2024
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Masonry / Construction
La Ciotat Constuction
03.2021 - 08.2021
learned to use several tools such as; hammer, screwdriver, drill, square, spirit level, sledgehammer and mallet, crowbar, chisel, trowel, shovel and rake, any type of saw, clamp and dowel, concrete mixer, wheelbarrow, core drill... etc.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Order Preparator
Auchan Drive
04.2020 - 03.2021
Increased accuracy in inventory tracking through meticulous record-keeping and updating of database systems.
Improved overall customer satisfaction rates through attentive listening and addressing concerns promptly.
Met production targets and tight deadlines by collaborating closely with team members.
Kitchen Assistant
Di Napoli
02.2019 - 03.2020
Expedited food orders during high-volume service periods, maintaining excellent communication with front-of-house staff.
Reduced food waste by implementing proper storage techniques and inventory management practices.
Upheld strict personal hygiene standards to maintain a safe working environment according to local health regulations.
Enhanced kitchen efficiency by streamlining food preparation and plating processes.
Assisted in the training of new staff members, fostering a supportive team environment.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained a clean and organized workstation, ensuring adherence to health and safety standards.
Managed opening and closing shift kitchen tasks.
Education
Baccalaureate - Science Technology of Management And Management
Lycee Auguste Et Louis Lumiere
La Ciotat
2019
Skills
Route Planning
Fuel Efficiency
Customer Service
Attention to Detail
Time Management
Multitasking
Organizational capabilities
Teamwork and Collaboration
Active Listening
Timeline
Concierge Team Member
Baron Nettoyage
11.2023 - 08.2024
Night Receptionist
Hotel Ibis
09.2021 - 06.2024
Masonry / Construction
La Ciotat Constuction
03.2021 - 08.2021
Delivery Person
Uber Eats
09.2020 - 09.2024
Order Preparator
Auchan Drive
04.2020 - 03.2021
Kitchen Assistant
Di Napoli
02.2019 - 03.2020
Baccalaureate - Science Technology of Management And Management