Yogesh Poudel
Sydney,NSW
Summary
Results-driven IT Officer known for high productivity and efficiency in task completion. Possess specialized skills in network security, software development, and database management. Excel at problem-solving, communication, and teamwork, ensuring seamless technology operations and support.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Officer and System Analyst
Kathmandu Institute of Child Health
Damak, Nepal
10.2023 - 04.2024
- Installed and maintained computer systems, networks, printers and scanners.
- Monitored system performance to ensure proper operation of the network and security protocols.
- Developed software applications to meet organizational needs.
- Provided technical assistance to users with hardware and software issues.
- Created user accounts, set passwords and provided access rights to users.
- Implemented backup procedures for data recovery in case of system failure or disaster.
- Tested new technologies and developed strategies for their successful integration into existing systems.
- Performed troubleshooting on all hardware, software, networking components and peripherals.
- Evaluated emerging technologies for potential application within organization's environment.
- Conducted research on current industry trends related to information technology management.
- Developed training materials for end-users on various aspects of using information technology resources.
- Configured routers, switches, firewalls, VPNs and other network devices according to organizational standards.
- Identified and acted on opportunities to improve and update software and systems.
- Met with users, vendors and technicians to determine computing requirements.
- Developed data security and disaster recovery procedures.
- Conducted research on various hardware and software products to determine compatibility with existing systems.
- Created detailed documentation including flowcharts, diagrams, and manuals to explain system design specifications.
- Assisted in the development of training materials for end-users on how to use new or modified systems effectively.
- Diagnosed issues encountered during testing phases by examining logs files or debugging code when necessary.
- Coordinated installation of updated computer programs and systems.
- Troubleshot and resolved problems with programs and systems.
IT Officer
Life-line Hospital Pvt Ltd
Damak, Nepal
09.2018 - 10.2023
- Installed and maintained computer systems, networks, printers and scanners.
- Monitored system performance to ensure proper operation of the network and security protocols.
- Developed software applications to meet organizational needs.
- Provided technical assistance to users with hardware and software issues.
- Created user accounts, set passwords and provided access rights to users.
- Implemented backup procedures for data recovery in case of system failure or disaster.
- Tested new technologies and developed strategies for their successful integration into existing systems.
- Managed IT projects from conception through completion.
- Performed troubleshooting on all hardware, software, networking components and peripherals.
- Performed regular maintenance tasks such as defragmenting hard drives and running virus scans.
- Assisted in developing policies for the secure use of IT systems by staff members.
- Developed training materials for end-users on various aspects of using information technology resources.
- Configured routers, switches, firewalls, VPNs and other network devices according to organizational standards.
- Coordinated with vendors for procurement of hardware and software solutions at best prices available in market.
- Identified and acted on opportunities to improve and update software and systems.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Managed backup, user account and helpdesk systems.
- Provided company users with tech support for IT problems and account maintenance.
Education
Bachelor of Science - Information Technology
Islington College
Nepal12-2016
Higher Level Education - Science
Himalayan White House International College
Kathmandu, Nepal07-2013
Skills
- IT service management
- Information Security
- Disaster Recovery
- Network Administration
- IT resource use
- Application support
- Technical Troubleshooting
- Local access network planning
- Technical support scheduling
- Web development
- IT risk management
- Cybersecurity best practices
Languages
English
Professional
Nepali
Professional
Hindi
Limited
Certification
- Received positive skills assessment outcome from Australian Computing Society- ACS
- Collaboration with MIDAS technologies pvt ltd for the development of web based application.
Accomplishments
- Develop and implement web based application for Kathmandu Institute of Child Health.
- Develop and implement hospital management system for Life-line Hospital Pvt. Ltd.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT Officer and System Analyst
Kathmandu Institute of Child Health
10.2023 - 04.2024
IT Officer
Life-line Hospital Pvt Ltd
09.2018 - 10.2023
- Received positive skills assessment outcome from Australian Computing Society- ACS
- Collaboration with MIDAS technologies pvt ltd for the development of web based application.
Bachelor of Science - Information Technology
Islington College
Higher Level Education - Science
Himalayan White House International College
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