Maintaining adequate supplies for expected customer loads
Point of Sale, Cash and EFTPOS
End of day reconciliation
Ensuring cleanliness and sanitation
Maintaining kitchen equipment
Stocktaking and ordering
Assisting in the training of new employees
Maintaining a well-organised and efficient work area
Maintaining a safe and productive workplace
Quality Control Manager
Grand Master INC.
04.2017 - 04.2021
Followed quality standards and procedures to minimise errors and maximise customer satisfaction.
Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Event Management Coordinator
We Are Punjab Pvt Ltd.
01.2016 - 03.2017
Implemented innovative marketing tactics to boost brand awareness and drive event attendance rates upward.
Facilitated seamless communication between all parties involved in events, ensuring that everyone was well-informed and prepared for their respective roles.
Leveraged strong interpersonal skills to build rapport with clients, consistently exceeding their expectations in executing successful events.
Collaborated with cross-functional teams to ensure cohesive event execution, aligning with company goals and objectives.
Education
MBA - Professional
Holmes Institue
Melbourne, VIC
12.2024
Bachelor of Computer Application - Computer Science
Amritsar College of Engineering & Technology
Amritsar, Punjab
04.2017
High School Diploma -
Gyan Ashram Senior Secondary School
Amritsar, Punjab
03.2012
Referees
Bharat Verma (Regional manager)
We are Punjab Pvt Ltd.
+91 98141 42878
Rishi Sharma (MD)
Grand Master INC.
+91 98146 53701
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Kitchen Hand
Caesar's Cafe
01.2023 - Current
Quality Control Manager
Grand Master INC.
04.2017 - 04.2021
Event Management Coordinator
We Are Punjab Pvt Ltd.
01.2016 - 03.2017
MBA - Professional
Holmes Institue
Bachelor of Computer Application - Computer Science