Yogita Achala Narayan
Marsden, QLD,Australia
Summary
Experienced support worker committed to providing high-quality support services that are culturally appropriate, accessible, equitable and non-judgmental. Committed to harm reduction and social justice principles with a flexible and collaborative approach. Exercises a high degree of initiative, judgment and decision-making in individual casework while fostering a strong team environment. Strong social awareness with experience working with children and youth from diverse communities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Mental Health, Disability Support Worker
Nextt Community Care Services
South Brisbane
03.2015 - Current
- Company Overview: Nextt provides Aged Care, Mental Health and Disability support services in Victoria, Queensland and New South Wales.
- Support clients when required, such as personal care, transportation, medication assistance, teaching life skills, domestic chores, preparing meals and community access.
- Facilitate community inclusion and participation according to individual needs and abilities, further supporting clients in establishing and maintaining relationships and interest through community access activities and services.
- Carry out and promote positive routines, duties and activities in a cooperative, respectful and flexible manner that is meaningful and purposeful to the individuals.
- Encourage positive and socially appropriate behaviour and effectively manage challenging behaviour.
- Promote empowerment and the right of choice for all clients needing support within the community.
- Abide by all communication, reporting, client/program progress practices, procedures, and policies and maintain appropriate client records.
- Work with a team of health professionals, family, friends and carers to implement a support programme.
- Review and update the client’s profile, medication records/mediation, IPP progress reports, and data entry on behavioural statistics.
- Support clients when required to access appropriate Employment and Education Training through referrals.
- Maintain current knowledge and understanding of all relevant policies, procedures, guidelines and legislation.
- Assist people with self-medication.
- Nextt provides Aged Care, Mental Health and Disability support services in Victoria, Queensland and New South Wales.
- Familiarity with working in team environment and with flexible hours.
- Proficient in providing First Aid treatment.
- Outstanding ability to obtain and maintain current Disability Services Positive Notice.
- Commendable ability to listen to and communicate with clients with disabilities, with empathy and in a positive manner.
Dementia Care Worker
Parkinson Arcare Aged Care
03.2016 - 06.2024
- Company Overview: Australia’s leading residential aged care provider, with over 50 unique residences in Queensland, New South Wales and Victoria.
- Encourage positive and socially appropriate behaviour and effectively manage challenging behaviour.
- Promote empowerment and the right of choice for all clients needing support within the community.
- Abide by all communication, reporting, client/program progress practices, procedures, and policies and maintain appropriate client records.
- Maintain current knowledge and understanding of all relevant policies, procedures, guidelines and legislation.
- Implement appropriate strategies for managing problems related to dementia-challenging behaviours.
- Work with a team of health professionals, family, friends and carers to implement a support programme.
- Aim to promote and maintain functional and social independence of people with dementia in community and residential care settings.
- Provide person-centred care, by identifying and responding to the individual needs and preferences of the person with dementia, their carer(s) and family.
- Australia’s leading residential aged care provider, with over 50 unique residences in Queensland, New South Wales and Victoria.
- Develop and understand the 10 Principles of Dignity in Care should be used as the standard by which care is delivered and evaluated.
- Improving quality of life, maintaining function and maximising comfort are appropriate for people living with dementia throughout the disease trajectory.
Disability Support Staff
Multicap
12.2013 - 12.2014
- Company Overview: Multicap is a non-profit organization supporting individuals with high needs disabilities.
- Encourage positive and socially appropriate behaviour and effectively manage challenging behaviour.
- Promote empowerment and the right of choice for all clients in need of support within the community.
- Abide by all communication, reporting and client/program progress practices, procedures and policies and maintain appropriate client records.
- Participate in developing and monitoring individual program plans and be accountable for their outcomes.
- Maintain current knowledge and understanding of all relevant policies, procedures, guidelines and legislation.
- Multicap is a non-profit organization supporting individuals with high needs disabilities.
- Took on extra responsibilities when accommodating different learning styles, using visual aids, basic math and literacy worksheets and other resources.
- Conducted tours of the centre for new clients and their families for the following year’s intake.
Disability Support Staff
Ability Care Ltd
07.2011 - 09.2013
- Company Overview: Ability Care is proudly part of an international family of organizations, Community Services Group, and is committed to supporting and enhancing the quality of life of some of Australia’s most vulnerable.
- Provide clients with support when required, such as personal care, transportation, assisting with medications, teaching life skills, domestic chores, preparing meals and community access.
- Facilitate community inclusion and participation according to individual needs and abilities, further supporting clients in establishing and maintaining relationships and interest through community access activities and services.
- Carry out and promote positive routine, duties and activities in a cooperative, respectful and flexible manner which is meaningful and purposeful to the individuals.
- Encourage positive and socially appropriate behaviour and effectively manage challenging behaviour.
- Promote empowerment and the right of choice for all clients in need of support within the community.
- Abide by all communication, reporting and client/program progress practices, procedures and policies and maintain appropriate client records.
- Participate in developing and monitoring individual program plans and be accountable for their outcomes.
- Maintain current knowledge and understanding of all relevant policies, procedures, guidelines and legislation.
- Ability Care is proudly part of an international family of organizations, Community Services Group, and is committed to supporting and enhancing the quality of life of some of Australia’s most vulnerable.
- Took extra responsibilities when accommodating different learning styles, using visual aids, basic math and literacy worksheets and other resources.
- Identified inadequate procedures that did not allow care to be contacted while clients were in transit.
Education
High School Diploma -
Providing Support To Living With Dementia
Brisbane, QLD01-2022
CHC33015 Certificate III - Individual Support
02.2021
Double Degree: Bachelor of Arts - Human Services
Griffith University
12.2012
Diploma of Business -
Evocca College
12.2012
Diploma of Justice Administration -
Yeronga TAFE
Skills
- Experience working with homeless or at risk young parents and their children
- Medication assistance
- Person-centred care
- Community inclusion
- Team collaboration
- First aid certification
- Knowledge of regulations
- Report writing
- Effective communication
- Time management
- Mental health nutrition
- Emotional intelligence
- Conflict resolution
- Mental health care experience
- Adult mental health
- Mental health understanding
- Mental health assistance
- Community mental health resources
- Mental health disorders
- Mental health legislation
- Community mental health programs
- Mental health support
- Mental health awareness
- Mental health services
- Adolescent mental health
- Community mental health
- Mental Health Recovery
- Mental health care
- Mental health interventions
- Behavior management
- Understanding of parent/child attachment
- Proven ability to engage with young people
- Working with a range of government and non-government service providers
- Knowledge of and experience dealing with the child protection system
- Knowledge of and demonstrated skills in crisis and intervention
- Demonstrated skills in collaborative case management
- Strong interpersonal and communication skills
References
- Bhawana Lal, Registered Nurse, Parkinson Arcare Aged Care, 0435552270
- Arron M Filips, Enrolled Nurse, Parkinson Arcare Aged Care, 0431433507
- Patiance Mrubi, Night Registered Nurse, Parkinson Arcare Aged Care, 0449799149
Hobbies and Interests
- Reading and entertaining
- Travelling
- Learning about different cultures
Personal Information
Marital Status: Australian citizen
Professional Development
- Family Skills Course, 8 weeks, Family & Youth Services and Springwood / Springwood Central State Schools, 2008
- Self-Esteem and Self-Care, 8 weeks, Family & Youth Services and Springwood / Springwood Central State Schools, 2008
- Communication and Behaviour Management in Children, Springwood Central State School, 2008
Certification
- Blue card, NDIS worker screening, yellow card, Police Clearance, Immunisation Certificate, NDIS module certificate
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Dementia Care Worker
Parkinson Arcare Aged Care
03.2016 - 06.2024
Mental Health, Disability Support Worker
Nextt Community Care Services
03.2015 - Current
Disability Support Staff
Multicap
12.2013 - 12.2014
Disability Support Staff
Ability Care Ltd
07.2011 - 09.2013
High School Diploma -
Providing Support To Living With Dementia
CHC33015 Certificate III - Individual Support
Double Degree: Bachelor of Arts - Human Services
Griffith University
Diploma of Business -
Evocca College
Diploma of Justice Administration -
Yeronga TAFE
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