Yogita Bista
Biratnagar, Morang Nepal
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker.
Overview
2
2
years of professional experience
Work History
Hotel Manager
London House Resort in BiratnagarRestaurant
Kharji, Biratnagar, Nepal, 56613
07.2023 - 12.2023
- Monitored customer feedback surveys and took appropriate action based on results.
- Maintained high standards of quality control, hygiene, health and safety.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
- Ensured that guests received prompt, courteous attention throughout their stay.
- Explained how TV remote, heating/cooling, WiFi access and locks worked to hotel guests.
- Assigned duties and monitored performance of all employees in the hotel.
- Provided training to staff in customer service, safety, and other topics related to hospitality industry.
- Made recommendations for salary and wage increases based on performance reviews.
Primary School Teacher
Sagarmatha Secondary Boarding School
Panchali, Biratnagar, Nepal
03.2022 - 06.2023
- Evaluated textbooks, software programs and other materials used in instruction.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Maintained accurate records of student progress including grades, attendance and behavior reports.
- Maintained safe, clean and organized classroom environment.
Education
Bachelor of Education - Education
Sauntha Multiple Campus
Sauntha Chowk Biratnagar Nepal08-2022
Skills
- Safety Awareness
- Art Education
- Relationship Building
- Problem-Solving Skills
- Small Group Instruction
- Motivating Students
- Parent and Student Communication
- Social Media Networking
- Employee Performance Reviews
- Account Administration
- Cash Handling
Languages
English
Limited
Nepali
Native/ Bilingual
References
References available upon request.
Timeline
Hotel Manager
London House Resort in BiratnagarRestaurant
07.2023 - 12.2023
Primary School Teacher
Sagarmatha Secondary Boarding School
03.2022 - 06.2023
Bachelor of Education - Education
Sauntha Multiple Campus
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