Yograj Singh Maan

• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
• Performed regular inspections and completed vehicle repairs, including adding fluids, checking tires, and keeping the interior and exterior spotless as part of vehicle upkeep.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
• Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
• Communicated with customers regarding delivery times and location details.
• Developed positive relationships with customers by providing excellent customer service.
• Followed regular schedule of pickups for individual customers and groups.
• Maintained ongoing communications with operations center personnel to keep teammates informed.
• Hooked and unhooked trailers from tractor and converter dollies.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
• Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
• Retained valid proof of insurance and registration in vehicles.
• Assisted in loading and unloading freight from trailers as needed.
• Completed daily pre-trip inspection checklists for assigned vehicle.
• Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

PCW/PSW Responsibilities:

• Assisted clients with daily living activities, using care plans and flow sheets as guides for personal hygiene, dressing, oral hygiene, nail care, toileting, and other services.
• Provided compassionate care and support to elderly and disabled clients, ensuring their comfort and well-being.
• Transported patients to doctors' appointments, errands, or social activities.
• Planned and prepared healthy meals and snacks for clients according to their dietary guidelines, and provided assistance with eating when necessary.
• Performed light housekeeping duties for clients, including laundry, dusting, vacuuming, and changing bed linens.
• Ensured client safety at all times through proper use of equipment and observation of environment.
• Built strong and trusting rapport with clients and loved ones.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Accompanied clients on outings and assisted them in completing necessary tasks while out of the home.
• Recorded client status progress and challenges in logbooks and reports.
• Completed day-to-day duties accurately and efficiently.
• Maintained detailed records of services performed on clients