Yoh-Lin Tee

• Collaborated with department heads to identify skill gaps and develop targeted training solutions.
• Mentored both senior and junior team members, fostering their growth and increasing departmental expertise and operations.
• Fostered a collaborative work environment by facilitating team-building exercises and open communication workshops.

• Leveraged data and analytics to make informed decisions and drive business improvements
• Managed a team of associates ensuring proper training and adherence to company policies, implementing inventory/merchandising systems for optimal performance whilst maintaining strict compliance with food safety regulations
• Analyzed sales data regularly to identify trends and adjust inventory levels accordingly, leading the stores group in maximizing profits whilst minimizing waste
• Established clear goals for each team member within the department, fostering a sense of accountability that led to improved productivity levels overall.
• Worked closely with store leadership to develop and maintain budgets for the department, ensuring KPI targets were consistently met or exceeded.

Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.

• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Increased overall customer satisfaction by implementing new strategies for fresh product display and inventory management.