YOKWAN KAK
Melbourne,VIC
Summary
Dynamic and results-oriented professional with a proven track record at Woolworths Supermarket, adept in customer service and strategic thinking. Excelled in enhancing customer satisfaction and streamlining operations, while coaching at Malvern City FC highlighted leadership through fostering team culture and sportsmanship. Demonstrates exceptional work ethic, integrity, and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Youth Leader
HillSong Church
2024.12 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
Cashier
Woolworths Supermarket
2022.02 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Multi-skilled to assist in every department across the store, more specifically the fruit & veg department
Football Coach
Malvern City FC
2022.12 - 2023.09
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
Education
Bachelor of Criminology -
Monash Univesity
Clayton, VIC2027-11
VCE -
Salesian College
Chadstone2024-11
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Strategic thinking
- Reasonable fitness levels
Timeline
Youth Leader
HillSong Church
2024.12 - Current
Football Coach
Malvern City FC
2022.12 - 2023.09
Cashier
Woolworths Supermarket
2022.02 - Current
Bachelor of Criminology -
Monash Univesity
VCE -
Salesian College