Yolanda Barrett
Brisbane
Summary
I'm a self-motivated individual with a passion for the health and well-being of people. I pride myself on my willingness to learn, and my ability to be adaptable in dynamic situations and environments. I pride myself on my ability to uphold a professional, compassionate, customer centred service at all times.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Online Assistant Manager/Checkout Supervisor
Woolworths
09.2016 - Current
- Worked productively with fellow team members to meet order requirements and service expectations.
- Established strong rapport with repeat clients, fostering long-term relationships built on trust and reliability.
- Participated in team meetings and staff training sessions.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Greeted customers entering store and responded promptly to customer needs.
Assistant in Nursing
Regis Aged Care
03.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Corporate Receptionist
Mirvac
03.2019 - 06.2019
- Streamlined office operations by efficiently managing incoming calls, messages, and mail distribution.
- Enhanced company image by providing a welcoming and professional reception area for clients and visitors.
- Supported executive staff by coordinating travel arrangements, booking conference rooms, and preparing meeting materials.
- Demonstrated adaptability by quickly learning new software programs for communication and task management purposes.
- Upheld a high degree of integrity and professionalism.
Education
High School Diploma -
Corinda State High School
Corinda, QLD11-2018
Skills
- Document management
- Scheduling appointments
- Time management
- Customer and client relations
- Verbal and written communication
- Professional customer service
- Compassionate
Certification
Current C Class Drivers License
Current Blue Card (1586449/2)
Current NDIS Screening Card (51872950)
Current First Aid and CPR Certificate
Timeline
Assistant in Nursing
Regis Aged Care
03.2024 - Current
Corporate Receptionist
Mirvac
03.2019 - 06.2019
Online Assistant Manager/Checkout Supervisor
Woolworths
09.2016 - Current
High School Diploma -
Corinda State High School
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