YOLANDA CATALDI
Summary
To gain employment in retail. My availability is 5 days during weekdays at any time.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Admin/ Retail
Sweet Smile Dental Doncaster
12.2022 - 03.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
Retail Assistant
Supre
03.2019 - 01.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Waitress
ReUnion & Co Café Richmond
02.2019 - 12.2022
- Developed and implemented office policies and procedures to improve office efficiency and reduce costs.
- Gained knowledge and confidence in retail sales, meeting & exceeding individual budgets.
- Work efficiently in face paced café.
Retail Assistant
Ishka Clayton
09.2018 - 02.2019
- Assisted customers with prompt and polite support in-person and via telephone.
- Maintained an organized backroom for easy access to stock when replenishing shelves.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Answered incoming calls and emails to provide product information, features and benefits.
Education
Cert 4 -
Swinburne University
Melbourne, VIC08-2025
Cert II - Animal Care
Swinburne University
Melbourne, VIC01.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Active listening
Timeline
Admin/ Retail
Sweet Smile Dental Doncaster
12.2022 - 03.2025
Retail Assistant
Supre
03.2019 - 01.2023
Waitress
ReUnion & Co Café Richmond
02.2019 - 12.2022
Retail Assistant
Ishka Clayton
09.2018 - 02.2019
Cert II - Animal Care
Swinburne University
Cert 4 -
Swinburne University