Summary
Overview
Work History
Education
Skills
Timeline
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Yolanda-Kate Baker

Dalby,QLD

Summary

My name is Yolanda Baker, I am eighteen years old and a mother of one. I'm on the hut for my first job after ten months unemployed due to health reasons. I am very experienced with customer service and I am known for great time-management, communication and problem solving. I love learning and opened to improvement.

Overview

3
3
years of professional experience

Work History

Bartender

Stephan Mitchell
Dirranbandi, QLD
10.2022 - 03.2023
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Developed good working relationships with fellow employees through effective communication.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Trained new bartenders on drink preparation and upselling techniques.

KymMcDonalds

Kym Munro
Dalby, QLD
02.2020 - 09.2022
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Recognized by management for providing exceptional customer service.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Dalby State High School
Dalby, QLD

Our Lady of The Southern Cross College
Dalby, QLD

Skills

  • Suggestive Selling
  • Food Service
  • Engaging Personality
  • Customer Service
  • Flexible and Adaptable
  • Team Building
  • Time Management
  • Dependable and Responsible

Timeline

Bartender

Stephan Mitchell
10.2022 - 03.2023

KymMcDonalds

Kym Munro
02.2020 - 09.2022

Dalby State High School

Our Lady of The Southern Cross College

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Yolanda-Kate Baker