Yolanda Vera
Hampton,VIC
Summary
Experienced Project Management with meticulous attention to detail and a successful track record of accomplishing commercial, retail and residential projects and programs. Knowledgeable about planning, budgeting and executing an extended range of projects such as health industry, retail and industrial. Working experience with stakeholders, directors, executives contractors and project managers, Coordinate building and related maintenance and repairs and manage contractors. Ensuring that all work is carried out to the highest standards and always driving for continuous improvement of performance.
With extensive experience in contract management and negotiations. Strong problem-solving and critical-thinking skills with a good understanding of legal concepts and contract law.
Offers suggestions and ideas, encourages others to do the same; and support existing continuous improvement systems and procedures to improve outcomes, quality and efficiency of work.
Resolves issues through deep understanding or interpretation of existing guidelines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Project Coordinator & Contract -Fixed Term
MSI Australia
06.2023 - Current
- Managing the project variation process
- Maintain the risk management framework and ensure the project's implementation and compliance.
- Collaborate with project teams and subcontractors to ensure contract compliance.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Program management.
- Monitor and control project costs, budgets, and variations.
- Supporting PM with overall commercial and contractual management.
- Reviewing commercial contracts to ensure the information is complete and captured correctly.
- Procurement, allocate and schedule trades.
- Reviewing, and negotiation of subcontracts.
- Ensure contractors maintain valid permits and all documents are up to date
- Review commercial contracts
- Maintain accurate project documentation and records.
- Build and maintain positive relationships with key stakeholders to facilitate a partnership approach.
- Work on any other projects, internal or external, as required.
- Reporting to the Head of Finance and other stakeholders as required for all proposed projects within the business portfolio.
- Identify improvement opportunities and work collaboratively to develop continuous improvement systems and processes.
- Oversee, coordinate and track project risks and issues within the governance structure ensuring appropriate reporting and escalation.
- Provide project coordination support to the Project Managers as required across various delivery functions.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Preparing, compiling and distributing a range of project documentation including presentations, status updates and formal written reports.
- Attend site meetings as required.
- Worked alongside contractors to establish timelines for construction projects and provided quality and cost control on various projects.
- End-to-end lease and contract management.
- Inspected facility and recommended repairs, maintenance or supplies to enhance operations.
Senior Project Coordinator -Fixed Term Contract
Coles Group
06.2022 - 06.2023
- .Ensure project lifecycle is delivered on time and to budget to latest store design.
- Oversaw quality assurance testing on new installations.
- Liaise with multiple stakeholders including renewal managers, and equipment project managers, through to our construction, contractors and shopfitters.
- Work with the entire Development team to collaboratively develop a design layout.
- Manage planning and design development following the design brief.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Submit project documentation for approval by Store National State Managers.
- Assist in updating schedules to ensure timelines and appropriate quality processes are met within the project.
- Coordinate, support planning and monitoring activities to support the project delivery.
- Preparing project briefs, to support informed decision-making and planning.
- Provide regular updates to Coles Project Managers and key stakeholders
- Schedule meetings, coordinate attendees and plan events and meetings with Coles Store Stakeholders and National Managers.
- Schedule meetings, coordinate attendees and plan events and meetings with Coles Store Stakeholders and National Managers.
- Coordination of meetings, taking minutes and providing strong admin support.
Assistant Project Management & Planning
RC+D
01.2020 - 07.2022
- Assisting in project management from the concept stage to the final stage
- Help coordinate and be able to multi-task and prioritize daily to deliver on critical projects.
- Working with the Design team to ensure the design and compliances meet the construction program, financial
- Coordination and support encompasses project monitoring, financial and reporting.
- Leasing with contractors, project managers, architects and subcontractors.
- Prepare and maintain project documentation for reporting, monitoring, and evaluation purposes to ensure accessibility of quality information and contribute to the achievement of project outcomes.
- Liaising with architects, design team and project managers to ensure projects are completed on time.
- Assisting with accounts, running reports raising invoices.
- Manage subcontractor's agreement.
- Support team members in reasonable requests and admin tasks
- Supporting PMO Manager and Project Leads with administrative support
- Accurately catalogue and record Commercial & Residential project information
- Meeting with clients and coordinating agenda
- Work closely with Directors in identification and success in winning projects
Construction Sales Account Manager
Unique Metal Laser
01.2018 - 01.2020
- Completing quotations, using industry standard CAD software
- Processing orders
- Providing order status updates
- Sourcing pricing from suppliers
- Manage administration through NetSuite and Ecommerce Shopify
- Assistance to external sales and customer service team members
- Technical and general enquiries
- Proven customer service skills and internal sales experience
- Understand and support customers through all stages in manufacture of their products
- Assistance to external sales and customer service team members
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Executed successful sales strategies to convert leads into customers
- Identified customer needs to achieve service levels that met and exceeded expectations
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
Account Manager
Lucretia Design
01.2015 - 01.2018
- Ensure that the Customer Services function operates effectively and that activities are aligned with departmental and Company objectives.
- Ensure accurate processing of customer quotations, orders and order confirmations are managed satisfactorily and resolved and closed within agreed timescales.
- Escalate and resolve areas of concern raised by clients as well as conduct business reviews to ensure clients are satisfied with their products and services.
- Monitor company performance against service level agreements, flagging potential issues while liaising with internal departments to ensure client needs are fulfilled effectively.
- Attend client meetings to build relationships with existing accounts.
- Represent Customer Services function as active members.
- Senior Management Team.
- Actively promote and manage the continuous processes in the customer.
- Service standards within Call Enquiries and Order Processing.
- Producing monthly Customer Relations Reports that are used for educating businesses regarding customer feedback and complaints.
Education
Agile Project Management
Charles Sturt University
Albury, NSWProject Management
Charles Sturt University
Albury, NSWSkills
- Project Management
- Monitoring Projects
- Procurement
- Nonprofit Organization
- Stakeholder Leasing
- Budget Planning
- Budget Control
- Cost Estimation
- Workflow Management
- Managing Multiple Projects
- Registration Paperwork
- Vendor Relations
- Analytical Thinking
- Conflict Resolution
- Facility Maintenance
- Tendering and Procurement
- Compliance Enforcement
- Change Management
- Business Development
- Revenue Growth
- Planning and Execution
- Regulatory Compliance
- Administrative coordination
- Accreditation coordination
- Financial Oversight
- Preparing Budgets
- Contract Closeout
- Contract Performance Monitoring
Accomplishments
Delivered Projects:
- MSI Richmond Clinic & Office
Value: $1.8m
- Daracombe Kew Townhouses 369-371 Cotham Road Kew
Value: $10m - $15m
- Melbourne Airport T2 Refresh Refurbishment Of International Arrivals Hall
Value: $15m
- Deakin One Office
Value: $10m
- Coles Brighton Store
Value: $1.2m
- Coles Gravatt Queensland
Value: $1m
- Coles Cessnock NSW
Value: $1m
- Coles Miranda NSW
Value: $1m
- Coles Rutherford NSW
Value: $1m
- Apartments La Storia - 88 Pelham St, Carlton
Value: $30m
Certification
Construction White Card
Custom
References upon request.
Timeline
Senior Project Coordinator & Contract -Fixed Term
MSI Australia
06.2023 - Current
Senior Project Coordinator -Fixed Term Contract
Coles Group
06.2022 - 06.2023
Assistant Project Management & Planning
RC+D
01.2020 - 07.2022
Construction Sales Account Manager
Unique Metal Laser
01.2018 - 01.2020
Account Manager
Lucretia Design
01.2015 - 01.2018
Agile Project Management
Charles Sturt University
Project Management
Charles Sturt University
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