Summary
Overview
Work History
Education
Skills
Timeline
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Yolaniola Pelesasa

North Lakes,QLD

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Well established in fast-paced and challenging environments while completing tasks to a high standard. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated and focused on delivering quality customer service to satisfy customers needs.

Overview

3
3
years of professional experience

Work History

Crew Member

McDonald's
02.2021 - 11.2023
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Took orders, prepared meals, and collected payments.
  • Brewed coffee and tea and changed out drink station syrups.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Prepared products following restaurant, health, and safety standards and procedures.

Cafe Worker

Crema Espresso North Lakes
02.2021 - 04.2022
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.


Education

High School Diploma -

North Lakes State College
Mango Hill, QLD
11.2022

Skills

  • Multitasking and Organization
  • Payment Transactions
  • Dependable and Cooperative
  • Managing Orders and Deliveries
  • Teamwork and Collaboration
  • Attention to Detail
  • Cleaning and sanitation
  • Drive-Thru Operations
  • Time Management

Timeline

Crew Member

McDonald's
02.2021 - 11.2023

Cafe Worker

Crema Espresso North Lakes
02.2021 - 04.2022

High School Diploma -

North Lakes State College

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Yolaniola Pelesasa