Meticulous, task-driven Executive assistant with 15 years of administrative experience in managing client-centric office operations. Eqipped with exceptional ability to facilitate all aspects of internal and external communication, support the day-to-day administrative, financial and operational functions by working collaboratively with C-level executives.
Overview
11
11
years of professional experience
Work History
Assistant to manager
AVI Educational Group (Expanding into Australian College of Business Intelligence)
11.2019
Providing quality and timely administrative support to CEO; Maintaining and coordinating an effective calendar and filing system, ensuring the CEO’s competing demands are effectively managed
Providing support to the Senior Leadership team as required
Co-ordinating relevant staff responses and/or input into projects, programs, reports, correspondence and corporate issues
Preparing agendas and minutes of various internal and external meetings convened or attended by the CEO (or other agreed meetings)
Planning organizing and co-ordinate functions and special events for the President and other team members
Managing contract and price negotiations with office vendors, service providers and office lease
Manage office expense budget records.
Assistant/ Honorable president of Australian Asian Chamber of Commerce and Industry
The Australian Asian Chamber of Commerce and Industry
02.2017 - 11.2019
General Office Administration
Developing cooperative relationship between one of university located in western Australia and five educational institutions of Jiangxi province, P.R.China
Assisting the Project Management teams and managers in ensuring contracts achieve proposed objectives
Developing and maintaining a detailed project schedule which includes administrative tasks and all sites involved in the project
Tracking project changes and produces updated schedules as agreed with project management
Compiling summary documents, e.g
Educational Program Development Plan, management Summary etc
Maintaining Project Managers calendars
Understanding the structure and policies of The Department of Immigration and Citizenship (DIAC) of Australian Government
Coordination of all domestic and international travel for Sydney office as well as visiting staff/clients
Screening and management of correspondence including a large amount of emails
Preparation of professional standard presentations and reports
Achievements: Successfully led an educational delegation from Sydney and Perth officially visit five educational institutions of Jiangxi province, P.R.China in 2017
Successfully assisted one of university located in Western Australia to set up relationship with five educational institutions which include three universities, one vocational college and one high school in Jiangxi province, P.R
China
The enrolled students of five educational institutions are about 98,000
Due to successfully promoting one of universities located in Western Australia, educational department of Jiangxi province has aroused their interests in developing their relationship with higher institutions in Australia
Educational department of Jiangxi province, P.R
China is in charge of 11,633 primary schools, 2,116 junior middle schools, 1,001 high schools (including vocational schools
There are 24 governmental universities, 19 private universities, 45 governmental colleges and 12 private colleges, 8 schools for adult learning and 1 military university
Up to 2019, there are about 984,500 enrolled students in different colleges and universities.
Research assistant or project assistant
Western Sydney University
10.2016 - 10.2017
Research Assistant to Dr
Dacheng zhao of school of education
Assisting the supervisor and senior research associate in carrying out the research project
Colleting research data through experimentation, surveys and the leading of focus groups
Writing scientific reports, coordinating research activities, participating in the definition of research directions and any other research activities as required
Performing data management through research and analysis
Delivering qualitative results through research and analysis
Analyzing databases and make appropriate changes
Achievements: Honourably attending “Joint Australian Association for Research in Education and Asia-Pacific Educational Research Association Conference (AARE-APERA 2012) World Education Research Association (WERA) Focal Meeting”
Research project may explore a new field which named “self-belief system” vocational learning which may make a valuable contribution to the field
Project Assistant to Dr
Dacheng zhao of school education
Dr
Dachang Zhao was responsible for the Research Oriented School Engaged Teacher Education (ROSETE) Program
Higher Degree Research program (MEd Hons; PhD) provides professional learning for emerging teacher-researchers to develop their capabilities for making Chinese learnable for largely monolingual English-speaking students in primary and secondary schools
The resulting ROSETE Model is framed by the integration of service work, education and research for professional learning
Learning procedures of cooperation between local government in China and western Sydney University
Learning vocational skills in business negotiation
Learning how to recruitment international students of higher degree program
Learning how to organize seminars and workshops for postgraduates and PHD
Helping to check the work progress of postgraduates and PHD learners involved in the project.
Assistant of project manager
AVI Educational Group (Expanding into Australian College of Business Intelligence)
11.2013 - 08.2016
Attending to telephone inquiries and assisting walk-in international students to enrol Australian Universities, Colleges etc
Translating written documents from English into Chinese
Translating written documents from Chinese into English
International students recruitment
Studying and reviewing company or department procedures
Taking part in any administrative meetings to assure secretarial follow-through
Taking initiative on requests and inquiries of administrative nature, especially when bosses’ specialty is not administrative
Preparing and controlling administrative budgets
Issuing invoices to customers, processing payments received, and creating payroll for staff
Meeting coordination & management
Screening telephone calls, scheduling interviews, researching the Internet to locate potential job candidates
Achievements: Nearly 60-70 registered Nurses sponsored by the Public Health Department, Jiangxi Provincial Peoples’ Government, P
R
China have successfully gotten training and job placement in Australia since 2007
The Intention to Cooperate” between the Department of Education and Training, New South Wales and the Provincial Education Department of Jiangxi Province in China has been signed in Jiangxi province in 2009
The Intention to Cooperate” between Northern Sydney region, the Department of Education and Training, New South Wales and the Foreign Affairs & Overseas Chinese Affairs Office, Jiangxi Provincial People’s Government, P
R
China has been signed in Sydney in 2010
Engineering various departmental procedures and processes which cut down on management costs by 50%
Training 60 management trainees successfully so that they were effectively able to carry out administrative positions within the organization
Organizing and bringing together Australian or Chinese principals to hold yearly meetings in Sydney and interact to find solutions to common problems they face.
Customer Service/Receptionist
Wizard Home Loans (sold to Aussie Home Loans)
06.2011 - 08.2012
Attending to outbound calling and inbound calling
Consulting with customers about their products or service needs or their wants
Troubleshooting products and services to best fit their needs and expectations
Receiving customer calls of requests for products and services
Analyzing what the customer says they want and need then tailor it to what Wizard Home Loan offers
Investigating what products and services the customer will need even if they may not know what they need.
Telemarketer
AIA Australia
11.2011 - 04.2012
Making outbound cold calls to introduce and promote various insurance products
Memorizing these scripts which are required to follow strictly.
English /Chinese Lecturer
Jiangxi Normal University
10.2008 - 09.2009
Developing and implementing new methods of teaching to reflect changes in research
Designing, preparing and developing teaching materials
Delivering lectures, seminars and tutorials
Assessing students' coursework
Setting and marking examinations
Supporting students through a pastoral/advisory role
Undertaking personal research projects and actively contributing to the institution’s research profile
Writing up research and preparing it for publication
Supervising students’ research activities
Representing the institution at professional conferences and seminars, and contributing to these as necessary
Establishing collaborative links outside the university with industrial, commercial and public organizations
Achievements: Nearly 90% students have been greatly satisfied with my lectures
About 10 students’ essays have been published on journals under my instructions.
Education
Master of Arts - Education
School of Education of Macquire University
12.2005
Skills
Fast Learner
Time Management
Computer Skills
Team Collaboration
Negotiation skill, communicative skill,
Relationship Building
Workload Management
Multitasking Abilities
Problem-Solving
Analytical Thinking
Project Planning
Decision-Making
Report Writing
Businessskillsabilities
Multinational background, Easy-going manner, Strong communication and language skill, A good team member, Capability of working independently and under pressure, Enthusiasm to learn new knowledge and skills, Working overtime or over weekend is acceptable, English (Proficient and fluent in speaking and writing), Mandarin (Proficient and fluent in speaking and writing), Shanghai Dialect (Fluent), Suzhou Dialect (Fluent), Strong PC skills (Windows XP/NT/2000, MS Office, Excel, Outlook, PowerPoint, Acrobat Reader 5.0, etc.)
Hobbies and Interests
Reading
Swimming
Tennis
Volleyball
Dancing
Traveling
Hiking
Cooking
Languages
Chinese (Mandarin)
Full Professional
Timeline
Assistant to manager
AVI Educational Group (Expanding into Australian College of Business Intelligence)
11.2019
Assistant/ Honorable president of Australian Asian Chamber of Commerce and Industry
The Australian Asian Chamber of Commerce and Industry
02.2017 - 11.2019
Research assistant or project assistant
Western Sydney University
10.2016 - 10.2017
Assistant of project manager
AVI Educational Group (Expanding into Australian College of Business Intelligence)
VET Trainer and Assessor at Australian College Of Business Intelligence (ACBI)VET Trainer and Assessor at Australian College Of Business Intelligence (ACBI)
Student Support Team Leader at Australian Institute Of Business IntelligenceStudent Support Team Leader at Australian Institute Of Business Intelligence
General Practitioner, HIV Project Manager and PrEP Coordinator at Angsamerah ClinicGeneral Practitioner, HIV Project Manager and PrEP Coordinator at Angsamerah Clinic