Yongseok CHO
Brisbane City,South
Overview
5
5
years of professional experience
Work History
Waiter
Sulzip
02.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Korean Store Staff
Metro
07.2022 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Waiter
Chimac
03.2022 - 06.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Teacher's Assistant
Aeok Lee
01.2022 - 02.2022
- Yeongdeungpo-gu
- Prepared classroom, organizing and distributing instructional materials for lessons
- Updated student attendance, participation, and assignment records to track performance
- Kept records confidential to protect students and meet federal compliance
- Taught students about positive social behaviors and skills for building relationships with others
- Offered feedback to students regarding progress and helped each develop improvement strategies to meet targets
- Observed students' performance and recorded relevant data to assess progress.
Bar Waiter
HyungJun CHO
01.2018 - 02.2022
- Guro
- I was manager and server in Funbeerking, which is a Korea style pub
- I am good at managing employees and responding to customers
- Maintained good working relationship with co-workers and management
- Addressed concerns quickly to avoid lasting issues
- Addressed and quickly resolved customer complaints to promote loyalty
- Professional Summary
- Skills
- Experience
- Maintained high standards for cleaning and sanitization, implementing all required protocols
- Communicated with patrons to proactively assess needs, provide drink refills, and answer questions
- Supported bar operations, including restocking, rotating beer kegs, and sanitizing glassware
- Entered orders, delivered food and beverages, and processed payments
- Greeted all guests with smile and friendly greeting
- Recorded or memorized orders and followed-up with bar staff to promote timely service.
Convenient Store Clerk
MyeongJo Moon
05.2021 - 01.2022
- 7-eleven for 8 months
- Used conversational skills to help guests feel welcomed and create warm environment
- Attended to spills and other accidents to maintain safe, clean shopping environment
- Trained [Number] clerks in store policy and service etiquette to create inviting, uniform work environment
- Trained new cashier staff on checkout procedures, customer service standards, and security protocols
- Restocked shelves with current merchandise and arranged attractive, eye-catching displays
- Collaborated with team members and cross-trained employees in different positions and departments.
Education
Bachelor of Business - Sports Management
Griffith University
Brisbane, QLD07.2023
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Waiter
Sulzip
02.2023 - Current
Korean Store Staff
Metro
07.2022 - 11.2022
Waiter
Chimac
03.2022 - 06.2022
Teacher's Assistant
Aeok Lee
01.2022 - 02.2022
Convenient Store Clerk
MyeongJo Moon
05.2021 - 01.2022
Bar Waiter
HyungJun CHO
01.2018 - 02.2022
Bachelor of Business - Sports Management
Griffith University