Yongwoo Jung
81 Shoreline Dr Rhodes ,Nsw
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
17
17
years of professional experience
Work History
Bar Supervisor
Hilton Sydney, Hilton Group
2017.03 - Current
- Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
- Closed out cash register and prepared cashier report at close of business.
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Banquet Server
Hilton Sydney, Hilton Group
2016.08 - 2017.02
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
All Rounder
International College Of Management
2015.05 - 2016.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Banquet Bartender
JW Marriott
2007.03 - 2010.02
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
- Set and reset tables to support serving staff.
Education
Diploma - Hospitality
International College of Management Sydney
Manly, NSW04.2018
Bachelor Tourism - Tourism
Gyeonggi University
Seoul Korea02.2010
Skills
- Upselling strategies
- Schedule oversight
- Staff Management
- Employee Development
- Staff Scheduling
- Food handling
- Ordering Supplies
- Bar Management
- Inventory Management
Languages
Korean
Native or Bilingual
Timeline
Bar Supervisor
Hilton Sydney, Hilton Group
2017.03 - Current
Banquet Server
Hilton Sydney, Hilton Group
2016.08 - 2017.02
All Rounder
International College Of Management
2015.05 - 2016.07
Banquet Bartender
JW Marriott
2007.03 - 2010.02
Diploma - Hospitality
International College of Management Sydney
Bachelor Tourism - Tourism
Gyeonggi University
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