Yongxin (Sheila) Lin
Melbourne
Summary
Energetic and highly organized individual with talent for multitasking and problem-solving. Well-versed in tenant relations and property maintenance, bringing excellent administrative and communication skills. Committed to maximizing property value and enhancing tenant satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Property Manager
Wanli Property Management Company
03.2020 - 10.2023
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Sales & Marketing Coordinator
Gao Real Estate
03.2019 - 12.2020
- Exceeded quarterly sales targets consistently by utilizing proven closing techniques during negotiations with potential clients.
- Manage the daily operations of the front desk personnel for three subsidiary companies, including organizing company annual meetings, exhibitions, and various types of conferences.
- Responsible for the management of the company's income and expenses, including trust accounts and audit preparation.
- Assist the founder in handling all major and minor company matters by collecting requirements from various departments, creating improvement and advancement plans, and reporting them to the president.
- Coordinate with developers to address issues encountered by sales personnel during sales activities.
Receptionist Administrator
APIC Real Estate Company
03.2018 - 03.2019
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Education
Bachelor of Accounting - Accounting
Monash University
Caulfield, VIC12.2017
High School Diploma -
Kingswood College
Box Hill, VIC12.2013
Skills
- Exceptional oral and written communication skills
- Multi-family property management
- Financial budgeting and reporting
- Preparing property agreements
- Rent collection
- Familiar with Microsoft
- Customer service-focused
- Property tours and inspections
- Reception management
Certification
- First Aid & CPR Certification
- Working with Children's Check
- Police Check
- NDIS screening check
Languages
Cantonese
Native or Bilingual
Mandarin
Native or Bilingual
English
Full Professional
Timeline
Property Manager
Wanli Property Management Company
03.2020 - 10.2023
Sales & Marketing Coordinator
Gao Real Estate
03.2019 - 12.2020
Receptionist Administrator
APIC Real Estate Company
03.2018 - 03.2019
Bachelor of Accounting - Accounting
Monash University
High School Diploma -
Kingswood College
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