Yongyi Zou
Morley,WA
Summary
Outgoing and customer-focused marketing student at UWA with over six months of front-of-house experience. Skilled in communication, teamwork, and thriving in busy environments, with a passion for delivering excellent customer service. Known for being helpful, rule-abiding, and reliable, with high availability, especially during holidays.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Fumi Sushi
Mount Hawthorn , WA
12.2023 - 06.2024
- Greeted customers and provided friendly customer service.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Collaborated with other departments within the restaurant on various tasks or projects.
Student Volunteer
SHENZHEN VOLUNTEER
Shenzhen, Guangdong
05.2022 - 05.2022
- Provided administrative support for faculty members, such as filing and data entry.
- Followed instructions from management to complete tasks according to exact specifications.
- Greeted visitors, answered phones, and responded to inquiries in a professional manner.
Education
Bachelor of Commerce - Marketing
University of Western Australia
Crawley, WA10-2025
Skills
- Team collaboration
- Strong work ethic
- Customer service
- Time management
- Mandarin and Cantonese expertise
- Marketing and promotion
- Friendly and outgoing
Certification
- SITXFSA005
Languages
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Timeline
Front of House Employee
Fumi Sushi
12.2023 - 06.2024
Student Volunteer
SHENZHEN VOLUNTEER
05.2022 - 05.2022
Bachelor of Commerce - Marketing
University of Western Australia
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