Retail Sales Assistant
My Tile Market
01.2022 - 07.2022
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Managed cash register operations using POS system, including processing sales and returns.
- Maintained accurate and attractive merchandise displays to maximize purchases.
- Increased customer service feedback scores by delivering outstanding service daily.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Drove sales by successfully employing strategies such as upselling and cross-selling.
- Effective problem solving and conflict resolution.
- Cultivated professional client relationship by asking appropriate questions, identifying needs and providing insightful information regarding products.