Yoojin Seol
Brisbane,QLD
Summary
Dynamic Sales Associate dedicated to driving customer satisfaction and increasing sales. Experienced retail sales professional with 11 years of customer-focused expertise. Collaborative team player known for creating a positive work environment. Skilled in time management and problem-solving from managerial experience. Enthusiastic learner who enjoys trying new things and connecting with people globally. Passionate about mental and physical well-being.
Overview
11
11
years of professional experience
Work History
Sales Associate
COS
Brisbane City, QLD
09.2022 - 06.2024
- Proved excellent customer service to ensure client satisfaction by providing product knowledge and styling.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Dealing with stock and deliveries, ensuring the stock in right location
- Collaborated with team members to achieve store goals and efficiency.
Store Manager
&Other stories
Goyang, Seoul
05.2021 - 06.2022
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Developed strategies to maximize sales and profitability.
- Cultivated a positive work environment promoting teamwork.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Department Manager
&otherstories
Hanam, Gyeonggido
05.2018 - 04.2021
- Analyzing sales report and take actions with teams to meet department sales goals.
- Motivating staff to achieve department goals and promote staff participation and team building.
- Maintained stock level and condition.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
Retail Sales Advisor
&otherstories
Apgujeong, Seoul
02.2017 - 04.2018
- Assisted customers with product selection and purchase decisions.
- Completed transactions in an efficient manner while providing excellent customer service.
- Received, unpacked and stored incoming stock items.
Sales Associate
H&M
Myeongdong, Seoul
12.2013 - 01.2017
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
Bachelor of Tourism And English Interpretation -
Anyang University
Anyang, Gyeonggido02-2014
Skills
- Service-oriented
- Stocking and Receiving
- Positive and professional
- Goal-Oriented
- Teamwork and Collaboration
- Superb time management
- Flexible Schedule
Languages
Korean
Native/ Bilingual
English
Professional
Timeline
Sales Associate
COS
09.2022 - 06.2024
Store Manager
&Other stories
05.2021 - 06.2022
Department Manager
&otherstories
05.2018 - 04.2021
Retail Sales Advisor
&otherstories
02.2017 - 04.2018
Sales Associate
H&M
12.2013 - 01.2017
Bachelor of Tourism And English Interpretation -
Anyang University
Similar Profiles
Anna CurthAnna Curth
Marketing Manager- North America at COSMarketing Manager- North America at COS
Irene LiIrene Li
Sales advisor at COSSales advisor at COS
Rhiannon PownallRhiannon Pownall
Store Director at COSStore Director at COS