Yoonus Babu
18 Villandry St Landsdale Perth ,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Team Leader, Sales Operations
Vistas Global - Vodafone
Doha, Qatar
02.2020 - 07.2023
- Provided daily direction and guidance to team members in Sales Operations.
- Developed strategies for improving customer service standards and increasing sales productivity.
- Maintained accurate records of customer orders, invoices, and payment information.
- Analyzed data to identify trends in customer behavior and preferences.
- Monitored staff performance and provided feedback on areas of improvement.
- Tracked inventory levels and placed orders as needed to maintain optimal stock levels.
- Organized training sessions for new employees on operational procedures.
Showroom Manager
Planet Telecom
Dubai , UAE
03.2011 - 12.2019
- Responsible for store staff recruiting, training, coaching, orienting and motivating employees
- Merchandise levels and store appearance Visual display arrangement
- Played a key role in advertising sessions-organized trade shows, special events, exhibitions and displays.
- Maintained customer database and tracked sales trends.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Established customer service standards and monitored staff compliance.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Purchase Manager
Connect Telecom
Dubai, UAE
01.2009 - 01.2011
- Analyzed competitive products in terms of reliability and features
- Comparing products and their substitutes on a range of criteria
- Purchasing products at their best prices
- Monitoring market fluctuations on daily basis.
- Maintained accurate records of all purchase orders, invoices and contracts.
- Monitored stock levels and identified purchasing needs.
Sales Manager
Green Leaf trading
Dubai, UAE
01.2007 - 01.2009
- Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback
- Reviewed entire inventory lists on a daily basis to keep track of inventory flow
- Identified resource requirements and assigned responsibilities to different sales staff through proper coordination.
- Identified and developed new markets for products or services.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
Education
Diploma - Electronic Mechanic
National Trade Certificate - HAMAD ITI
Kerala India 08-2002
Skills
- Customer Service
- Order Processing
- Regulatory Compliance
- Professional Appearance
- Independent judgement
- Complaint Management
- Teamwork and Collaboration
- Stocking and Receiving
- Retail Store Operations
- Positive and professional
Work Rights & Compliances
- Permanent Resident Visa
- Valid Police Clearance
- Valid Driving License
References
References available upon request.
Timeline
Team Leader, Sales Operations
Vistas Global - Vodafone
02.2020 - 07.2023
Showroom Manager
Planet Telecom
03.2011 - 12.2019
Purchase Manager
Connect Telecom
01.2009 - 01.2011
Sales Manager
Green Leaf trading
01.2007 - 01.2009
Diploma - Electronic Mechanic
National Trade Certificate - HAMAD ITI
Similar Profiles
Mohammed Misbah Uddin SiddiquiMohammed Misbah Uddin Siddiqui
IT Consultant at Vistas GlobalIT Consultant at Vistas Global
Louiza Ioanna ServetaLouiza Ioanna Serveta
Sr Financial Analyst at VodafoneSr Financial Analyst at Vodafone
Domenic IshakDomenic Ishak
Sales Representative at VodafoneSales Representative at Vodafone