Youju Park
Maidstone,Australia
Summary
Cheerful, dedicated, and hardworking hospitality professional with three years of casual experience working in a busy Chinese restaurant in Korea. With a background in nursing, I bring strong hygiene standards, attention to detail, and the ability to handle pressure calmly. I’m passionate about providing excellent customer service and creating a positive experience for every customer, even during peak hours. Seeking to bring my skills and positive attitude to a restaurant or café where I can help deliver efficient, friendly, and professional service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
SMG-SNU Boramae Medical Center
06.2019 - 06.2024
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Provided emotional support and comfort to families during difficult times.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
FOH Staff Member
China Chai
01.2015 - 12.2018
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Provided accurate order taking and cashiering services.
- Processed payments using POS system accurately and efficiently.
- Resolved customer complaints promptly and professionally.
- Maintained cleanliness of dining area, including tables and floors.
- Managed inventory of supplies and restocked when needed.
- Performed opening and closing procedures according to established guidelines.
Education
Bachelor of Science - Nursing
Honam University
01.2019
Skills
- Customer service
- Effective communication
- Building rapport
- Team collaboration
- Problem solving
- Time management
- First aid training
- Reservation management
- Table setting
Certification
HLTAID011 - Provide First Aid, 05/25
Languages
English
Professional
Korean
Native/ Bilingual
Accomplishments
- Multiple Customer Commendations: Frequently received positive feedback from patients and colleagues for my compassionate and efficient patient care
- Participated in a hospital promotional video, representing the nursing team and highlighting exceptional patient care
References
References available upon request.
Timeline
Registered Nurse
SMG-SNU Boramae Medical Center
06.2019 - 06.2024
FOH Staff Member
China Chai
01.2015 - 12.2018
Bachelor of Science - Nursing
Honam University
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