Youn A Jeong
Sydney,NSW
Summary
Results-driven Store Manager with a proven track record in staff training and exceptional customer service. Expertise in problem-solving and effective communication, ensuring efficient store operations and a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Store Manager
Good dog Bad dog
Auckland, New Zealand
12.2021 - 06.2025
- Trained and mentored staff on customer service best practices.
- Handled customer inquiries and resolved issues promptly.
- Managed daily store operations and ensured efficient workflow.
Executive Pastry Chef
Miann
Auckland, New Zealand
04.2017 - 06.2024
- Trained new staff on pastry techniques and kitchen safety protocols.
- Supervised pastry team to ensure quality and consistency in all desserts.
- Managed inventory of ingredients and supplies for efficient kitchen operations.
Chef de Partie
Ima Cuisine
Auckland, New Zealand
04.2021 - 12.2021
- Prepared high-quality dishes in a fast-paced kitchen environment.
- Trained junior kitchen staff on food preparation techniques and safety standards.
- Worked closely with other chefs to coordinate meal preparation activities during busy shifts.
Retail Assistant Manager
ALIFE DESIGN
09.2014 - 09.2016
- Assisted in managing daily store operations and staff scheduling.
- Delivered exceptional customer service to enhance shopping experience.
- Trained new employees on store policies and procedures.
FOH Staff Member
Intercontineintal Hotel Sydney
08.2015 - 08.2016
- Provided exceptional customer service to enhance guest experiences.
- Handled guest inquiries and resolved issues promptly and professionally.
- Collaborated with team members to maintain a clean and organized workspace.
Education
Certificate in Baking
NSIA
Auckland, New Zealand12-2017
Business Management
ICMS
09-2016
Skills
- Staff training
- Customer service
- Team leadership
- Effective communication
- Time management
- Decision making
- Problem solving
- Team motivation
- Retail sales techniques
Languages
English
Full Professional
Korean
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Store Manager
Good dog Bad dog
12.2021 - 06.2025
Chef de Partie
Ima Cuisine
04.2021 - 12.2021
Executive Pastry Chef
Miann
04.2017 - 06.2024
FOH Staff Member
Intercontineintal Hotel Sydney
08.2015 - 08.2016
Retail Assistant Manager
ALIFE DESIGN
09.2014 - 09.2016
Certificate in Baking
NSIA
Business Management
ICMS