Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Younes Ahmad

Melbourne,VIC

Summary

I am a motivated and confident individual with a team-first mentality, shaped by a background grounded in honesty and hard work, both in various work experiences and within my family's business. My skill set includes problem-solving, strong communication with clients, and a consistent high-level performance, all developed in an environment that prioritizes honour and pride. I am eager for the chance to contribute to an established firm, my goal extends beyond personal growth to positively impact the working environment for the future.

As someone deeply committed to excellence, I am actively seeking a full-time position in the financial planning industry. My dedication, flexibility, and adaptability, combined with a strong eagerness to learn, position me as a reliable asset. With an ongoing university education, my objective is to assist my family while honing interpersonal skills and applying knowledge gained through education and past experiences.

I am driven by a passion for financial planning, my dream is to become a financial advisor dedicated to helping clients reach their financial goals. My aspiration is to be the best employee to have entered the business, ready to make a significant impact. With a strong work ethic, commitment to customer satisfaction, and enthusiasm for financial planning, I am prepared to contribute meaningfully as soon as possible.

Overview

5
5
years of professional experience

Work History

Senior Client Services Officer

United Global Capital
04.2022 - Current
  • Professional Skills
  • Disciplined and responsible approach to tasks.
    Client-centric focus, implementing Statements of Advice in the client's best interest.
    Strong values and morale alignment, developed through experience at United Global Capital.
    Exposure to and success in handling high-pressure corporate projects.
  • Communication and Confidence:
  • Greatly improved confidence and communication skills, especially with clients.
  • Time Management and Efficiency:
  • Improved time management skills for timely and high-quality task completion.
  • Data Analysis and Technical Proficiency:
  • Proficient in handling and analyzing large datasets.
    Expertise in Microsoft Office, particularly Word and Excel.
  • Financial Advisory Experience:

Managed up to 3 financial advisors, providing leadership and guidance.
Prepared accurate review folders and conducted implementation audits.
Successfully implemented 200+ Statements of Advice.
Specialized in Self-Managed Superfund, demonstrating expertise in investments and insurances.

Team Member

Campbells Wholesale
10.2019 - 04.2022

· More responsibility and ability to perform tasks under pressure

· Ability to create efficient and effective ways to complete the task

· Great customer service, creating reputation based on confidence and attitude towards my position in the business

· Able to operate at all departments at a very high level.

· Able to handle money effectively and satisfying the customer

· Improvement of punctuality in terms of presentation and timing of shifts

· Improving interpersonal skills with customers to accommodate their needs and services.

Team Member

Coles
11.2018 - 10.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

Graduate Diploma - Financial Planning

Swinburne University of Tech
Melbourne, VIC
06.2024

Bachelor of Economics & Finance - Economic & Finance

RMIT University
Melbourne, VIC
10.2022

Diploma - Business

RMIT University
Melbourne, VIC
10.2019

Skills

  • Excellent Client Service, ensuring that the client is being maintained and treated to their best Interest
  • Great knowledge in Microsoft Word & Excel in which has been great asset in staying organised
  • Great Knowledge of the Financial Advice within SMSF including all regulations and requirements
  • Great Passion of always working above and beyond to ensure all clients are happy with the service that are being provided

Languages

Arabic
Full Professional

Timeline

Senior Client Services Officer

United Global Capital
04.2022 - Current

Team Member

Campbells Wholesale
10.2019 - 04.2022

Team Member

Coles
11.2018 - 10.2019

Graduate Diploma - Financial Planning

Swinburne University of Tech

Bachelor of Economics & Finance - Economic & Finance

RMIT University

Diploma - Business

RMIT University
Younes Ahmad