Young Cho
Docklands,VIC
Summary
With experience in various hospitality roles like bartender, barista, and food and beverage attendant, I bring a genuine passion for helping others and spreading positivity. Skilled in multitasking and customer service, I thrive on creating memorable experiences for guests with a warm smile and friendly conversation. I'm eager to contribute my skills to a team-oriented environment where I can continue exceeding customer expectations and making a difference.
Overview
1
1
year of professional experience
Work History
Barista
Two Conversation Cafe
05.2024 - Current
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Boutique Coffee Specialist
Nespresso Boutique - Emporium
10.2023 - Current
- Boosted sales with effective upselling of premium coffee blends and coffee machines. (Top employee on machine sales)
- Enhanced customer experience by providing personalised coffee recommendations and product explanations.
- Contributed to a welcoming atmosphere by maintaining a clean, well-organized, and visually appealing store environment.
Food and Beverage Attendant
Kitchen Workshop - Crown Melbourne
08.2023 - 06.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Individual Support -
Allied Institute
Melbourne05.2025
Bachelor of Business - Marketing
Auckland University of Technology
12.2020
High school Diploma -
Liston College
12.2016
Skills
- Languages: Expert in Korean and English
- Teambuilding
- Cultural Awareness
- Excellent Communication
- Teamwork and Collaboration
- Organisation and Time management
- Problem-solving
- Quick Thinking
- Multitasking
Languages
English
Korean
Timeline
Barista
Two Conversation Cafe
05.2024 - Current
Boutique Coffee Specialist
Nespresso Boutique - Emporium
10.2023 - Current
Food and Beverage Attendant
Kitchen Workshop - Crown Melbourne
08.2023 - 06.2024
Individual Support -
Allied Institute
Bachelor of Business - Marketing
Auckland University of Technology
High school Diploma -
Liston College
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