Cindy Nguyen
Ferryden Park,SA
Summary
Motivated professional with hands-on experience in customer service and employee training, especially at McDonald's. Skilled at maintaining cleanliness and safety standards, managing high-pressure situations, and leading teams to improve operations. Experienced in cash handling and active listening, consistently meeting and exceeding performance targets.
Overview
4
4
years of professional experience
Work History
Crew Trainer and Member
McDonald's
01.2021 - Current
- Trained employees in customer service, food safety, and performance standards.
- Guided new team members through correct procedures for all areas of operations.
- Observed crew members during shifts, offering feedback and guidance to enhance performance.
- Set positive example for team members by providing high-quality, efficient service.
Barista and Front of House
Jamacia Blue
09.2022 - 11.2023
- Kept a clean and organised workspace to maximise productivity and ensure safety.
- Managed high-pressure situations calmly, maintaining excellent service standards during peak hours or understaffed shifts.
Education
High School -
St. Mary's College
Adelaide, SA11.2024
Skills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Cleaning and sanitation
- Active Listening
- Workplace Safety
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Barista and Front of House
Jamacia Blue
09.2022 - 11.2023
Crew Trainer and Member
McDonald's
01.2021 - Current
High School -
St. Mary's College
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