Improved network efficiency by implementing new server configurations and optimizing system operations.
Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
Guided organizational technology strategy and roadmaps.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Catering Facility IT & Storage Manager
Karen Sheldon
01.2019 - 04.2021
Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
Increased efficiency in the shipping process by introducing automated systems for tracking shipments and coordinating logistics.
Conducted research to address shipping errors and packaging mistakes.
Delivery Truck Driver
HILCI Pty Ltd
01.2018 - 01.2019
Sydney To darwin
Improved on-time delivery rates by effectively planning and executing efficient driving routes.
Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
Restaurant manager
Hwang Ga
01.2017 - 01.2018
General managing
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
Freelance Web Designer
Self Employment
01.2015 - 01.2016
Display products and explain to customers, Responsible for handling cash
Enhanced client satisfaction by consistently delivering high-quality web designs and user experiences.
Streamlined website development processes for increased efficiency and faster project completion times.
Collaborated with clients to create visually appealing and functional websites tailored to their specific needs.
Korea Army NCO
Republic Of Korea Armed Forces
01.2009 - 01.2014
Responsible for the overall Platoon, Responsible for soldier training
Resource Management
Daehan
01.2008 - 01.2009
Factories dismantle, Delivery of goods
Delegated tasks to carefully selected employees in alignment with resource management goals.
Developed natural resource management plans using knowledge of environmental planning or state and federal environmental regulatory requirements.
Education
Diploma - Information Technology
AUSTRALIAN CAREER COLLEGE
Darwin, NT
08.2021
Advanced Diploma - Leadership & Management
Australian Ideal College
Sydney, NSW
06.2019
Skills
Information confidentiality
Team Collaboration
Risk mitigation planning
Network Administration
Documentation Management
Disaster Recovery
Timeline
IT Manager
HILCI Pty Ltd
04.2021 - Current
Catering Facility IT & Storage Manager
Karen Sheldon
01.2019 - 04.2021
Delivery Truck Driver
HILCI Pty Ltd
01.2018 - 01.2019
Restaurant manager
Hwang Ga
01.2017 - 01.2018
Freelance Web Designer
Self Employment
01.2015 - 01.2016
Korea Army NCO
Republic Of Korea Armed Forces
01.2009 - 01.2014
Resource Management
Daehan
01.2008 - 01.2009
Diploma - Information Technology
AUSTRALIAN CAREER COLLEGE
Advanced Diploma - Leadership & Management
Australian Ideal College
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