Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Yousef Al-Khaffajy

Burton,SA

Summary

I am an ambitious and enthusiastic individual looking to provide exceptional customer experiences and to build lasting customer connections. My contributions to the team and workplace are through hard work, attention to detail, excellent time management and organizational skills.

Overview

9
9
years of professional experience

Work History

Community Support Worker

Because I Care Adelaide
02.2020 - Current
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Coordinated and managed volunteer activities for community service projects.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
  • Tracked service activities and outcomes against outlined plans and goals.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Assisted clients with obtaining housing, employment and support resources.

Grill Team Crew Member

Oporto OTR
06.2019 - 01.2020
  • Restocked cooking ingredients on daily basis to maintain optimum inventory.
  • Sanitised hands and surfaces before preparing foods.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained clean and organised workspace to prevent cross-contamination of food.
  • Maintained stock levels for sanitary products for both employees and customers.

Cafe Chef

MK Cafe
01.2018 - 05.2019
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Collaborated with staff members to create meals for large banquets.
  • Cooked memorable dishes that brought new customers into establishment.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Handled and stored food to eliminate illness and prevent cross-contamination.

Team Member

KFC
06.2014 - 01.2018
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Roma Mitchell Secondary College
Gepps Cross, SA
11.2018

Skills

  • Client Needs Assessments
  • Treatment Planning
  • Cash Handling
  • Complaint Resolution
  • Equipment Operation
  • Workplace Safety
  • Customer Service
  • Positive Attitude

Additional Information

References:


Tina Badran | Because I Care Adelaide | Owner/Manger

Contact: 0417 555 908


Ben Mangion | Oporto OTR | Team Manager

Contact: 0413 541 315

Timeline

Community Support Worker

Because I Care Adelaide
02.2020 - Current

Grill Team Crew Member

Oporto OTR
06.2019 - 01.2020

Cafe Chef

MK Cafe
01.2018 - 05.2019

Team Member

KFC
06.2014 - 01.2018

High School Diploma -

Roma Mitchell Secondary College
Yousef Al-Khaffajy